Customer Service Manager Jobs in Riverton, UT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Applied Systems, Inc.
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 hours ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 hours ago
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every...
Hybrid- Fidelity Investments
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 hours ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 hours ago
Job Description: Client Service Manager The Role Fidelity Private Shares is looking for an energetic, engaging individual to join our client services team as a Client Service Manager. In this...
In PersonDirector Client Services Workers Compensation
- Sedgwick
- Salt Lake City, UT (11 miles from Riverton, UT)
- 1 day ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 1 day ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
In Person- Installed Building Products
- Lindon, UT (16 miles from Riverton, UT)
- 2 days ago
- Lindon, UT (16 miles from Riverton, UT)
- 2 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team! Key Responsibilities: Receive calls for warranty and service calls, document requests, and prepare job...
In PersonAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Serenity Mental Health Centers
- Provo, UT (21 miles from Riverton, UT)
- 2 days ago
- Provo, UT (21 miles from Riverton, UT)
- 2 days ago
Customer Service Supervisor Location: Provo, UT Employment Type : Full-Time Serenity Healthcare is expanding, and we're building out our member support leadership team. We're looking for a...
In PersonCustomer Service Lead - Part-Time
- Burlington Coat Factory Corporation
- West Valley City, UT (12 miles from Riverton, UT)
- 5 days ago
- West Valley City, UT (12 miles from Riverton, UT)
- 5 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part TimeCustomer Service Lead - Part-Time
- Burlington
- West Valley, UT (15 miles from Riverton, UT)
- 5 days ago
- West Valley, UT (15 miles from Riverton, UT)
- 5 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- EGNYTE
- Draper, UT (5 miles from Riverton, UT)
- 7 days ago
- Draper, UT (5 miles from Riverton, UT)
- 7 days ago
SR CUSTOMER SUCCESS MANAGER I REMOTE, US EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact,...
Remote- Whole Foods Market
- Salt Lake City, UT (11 miles from Riverton, UT)
- 8 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 8 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonWarranty Service Manager/Customer Care - Salt Lake County
- David Weekley Homes
- Salt Lake City, UT (11 miles from Riverton, UT)
- 8 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 8 days ago
David Weekley Homes is seeking a Warranty Service Manager dedicated to delivering an exceptional customer experience for our homeowners. Our Warranty Service Managers oversee the post-construction...
In PersonPremium Customer Care Supervisor Draper, UT, USA
- BILL
- Draper, UT (5 miles from Riverton, UT)
- 9 days ago
- Draper, UT (5 miles from Riverton, UT)
- 9 days ago
Premium Customer Care Supervisor Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we...
In Person- HARMONS GROCERY
- Salt Lake City, UT (11 miles from Riverton, UT)
- 9 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 9 days ago
Customer Service Manager Req #20937 City Creek, 135 E. 100 S., Salt Lake City, Utah, United States of America Apply Share Job Description Posted Sunday, May 24, 2026 at 4:00 AM This is a full time benefit...
In Person- DHL
- Salt Lake City, UT (11 miles from Riverton, UT)
- 11 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 11 days ago
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is...
In PersonClient Support Manager - Associate
- icapitalnetwork
- Salt Lake City, UT (11 miles from Riverton, UT)
- 12 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 12 days ago
About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving...
RemoteDemographic Data for Riverton, UT
Moving to Riverton, UT? Find some basic demographic data about Riverton, UT below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Riverton, UT
Highest Education Level
Customer Service Managers in Riverton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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