Customer Service Manager Jobs in Park City, UT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Whole Foods
- Park City, UT
- 1 day ago
- Park City, UT
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
In Person- Installed Building Products
- Lindon, UT (24 miles from Park City, UT)
- 2 days ago
- Lindon, UT (24 miles from Park City, UT)
- 2 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team! Key Responsibilities: Receive calls for warranty and service calls, document requests, and prepare job...
In PersonCustomer Service Lead - Part-Time
- Burlington
- West Valley, UT (23 miles from Park City, UT)
- 5 days ago
- West Valley, UT (23 miles from Park City, UT)
- 5 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- EGNYTE
- Draper, UT (22 miles from Park City, UT)
- 7 days ago
- Draper, UT (22 miles from Park City, UT)
- 7 days ago
SR CUSTOMER SUCCESS MANAGER I REMOTE, US EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact,...
RemotePremium Customer Care Supervisor Draper, UT, USA
- BILL
- Draper, UT (22 miles from Park City, UT)
- 9 days ago
- Draper, UT (22 miles from Park City, UT)
- 9 days ago
Premium Customer Care Supervisor Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we...
In Person- Five Below
- West Jordan, UT (24 miles from Park City, UT)
- 23 days ago
- West Jordan, UT (24 miles from Park City, UT)
- 23 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Stord
- Slc, UT (22 miles from Park City, UT)
- 28 days ago
- Slc, UT (22 miles from Park City, UT)
- 28 days ago
Proficiency in CRM or customer service management tools....
In PersonFinancial Customer Service Professional - SLC
- Empower
- Slc, UT (22 miles from Park City, UT)
- 29 days ago
- Slc, UT (22 miles from Park City, UT)
- 29 days ago
center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention...
Hybrid- Hub International
- Sandy, UT (21 miles from Park City, UT)
- 30+ days ago
- Sandy, UT (21 miles from Park City, UT)
- 30+ days ago
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus provides our customers with the...
In Person- Morgan Stanley
- Sandy, UT (21 miles from Park City, UT)
- 30+ days ago
- Sandy, UT (21 miles from Park City, UT)
- 30+ days ago
We know a lot about investing and are certain there's no better investment a company can make than in its employees. People don't just drive a company; they are the company. So, when people work...
In Person- Human Interest
- Lindon, UT (24 miles from Park City, UT)
- 30+ days ago
- Lindon, UT (24 miles from Park City, UT)
- 30+ days ago
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too...
RemoteDemographic Data for Park City, UT
Moving to Park City, UT? Find some basic demographic data about Park City, UT below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Park City, UT
Highest Education Level
Customer Service Managers in Park City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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