Customer Service Manager Jobs in Lindon, UT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Medical Customer Service & Coordinator
- Sandy, UT (18 miles from Lindon, UT)
- 3 hours ago
- Sandy, UT (18 miles from Lindon, UT)
- 3 hours ago
Job Title: Medical Customer Service & Coordinator Position Overview We are looking for a compassionate and detail-oriented Medical Customer Service & Coordinator to join our team in Sandy, UT....
Corporate Customer Success Manager
- Draper, UT (13 miles from Lindon, UT)
- 4 days ago
- Draper, UT (13 miles from Lindon, UT)
- 4 days ago
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...
Veterinary Receptionist (Client Service Coordinator)
- American Fork, UT (7 miles from Lindon, UT)
- 6 days ago
- American Fork, UT (7 miles from Lindon, UT)
- 6 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Orem, UT (2 miles from Lindon, UT)
- 7 days ago
- Orem, UT (2 miles from Lindon, UT)
- 7 days ago
Job Details Job Location : UT Corp - Orem, UT Position Type : Full Time Education Level : High School Salary Range : $16.00 - $20.00 Job Shift : Day Description ION Solar is one of the nation's...
Customer Service Manager Sal FT
- Orem, UT (2 miles from Lindon, UT)
- 13 days ago
- Orem, UT (2 miles from Lindon, UT)
- 13 days ago
We are currently seeking a strong Customer Service Manager who oversees a team of customer service reps, working with dissatisfied customers to overcome complex issues during the solar installation...
Customer Experience Manager - Victoria's Secret - Jordan Landing - West Jordan, UT
- West Jordan, UT (24 miles from Lindon, UT)
- 14 days ago
- West Jordan, UT (24 miles from Lindon, UT)
- 14 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Park City, UT (24 miles from Lindon, UT)
- 15 days ago
- Park City, UT (24 miles from Lindon, UT)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help...
- Draper, UT (13 miles from Lindon, UT)
- 18 days ago
- Draper, UT (13 miles from Lindon, UT)
- 18 days ago
About Please note this is an onsite role Mon-Fri atour Draper, Utah office. NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission toserve the people who serve the people.Our...
Aviation Client Services Manager/Project Manager
- Draper, UT (13 miles from Lindon, UT)
- 21 days ago
- Draper, UT (13 miles from Lindon, UT)
- 21 days ago
Location: Draper, US-UT Rate: Not Specified Type: Permanent Aviation Client Services Manager/Project Manager Ardurra is seeking an Aviation Client Services Manager/Project Manager to join our team...
Retail Customer Service Supervisor
- Saratoga Springs, UT (9 miles from Lindon, UT)
- 28 days ago
- Saratoga Springs, UT (9 miles from Lindon, UT)
- 28 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Midvale, UT (20 miles from Lindon, UT)
- 30+ days ago
- Midvale, UT (20 miles from Lindon, UT)
- 30+ days ago
Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer? Join Berkadia's loan servicing platform and learn from the best of the best at...
- American Fork, UT (7 miles from Lindon, UT)
- 30+ days ago
- American Fork, UT (7 miles from Lindon, UT)
- 30+ days ago
Customer Success Manager Full Time Customer Support American Fork, UT, US +9 MORE LOCATIONS 2 days ago Requisition ID: 1718 JOB OPPORTUNITY Customer Success Manager Location: USAWork from home...
Remote WorkClient Success Manager, Associate/AVP
- South Jordan, UT (20 miles from Lindon, UT)
- 30+ days ago
- South Jordan, UT (20 miles from Lindon, UT)
- 30+ days ago
We know a lot about investing and are certain there's no better investment a company can make than in its employees. People don't just drive a company; they are the company. So, when people work...
- Midvale, UT (20 miles from Lindon, UT)
- 30+ days ago
- Midvale, UT (20 miles from Lindon, UT)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Demographic Data for Lindon, UT
Moving to Lindon, UT? Find some basic demographic data about Lindon, UT below.
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Salary for Customer Service Manager Jobs in Lindon, UT
Highest Education Level
Customer Service Managers in Lindon, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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