Customer Service Manager Jobs in Lindon, UT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- HARMONS GROCERY
- Draper, UT (13 miles from Lindon, UT)
- moments ago
- Draper, UT (13 miles from Lindon, UT)
- moments ago
Customer Service Manager Req #21...0 S, Draper, UT 84020, USA Apply Share Job Description Posted Tuesday, June 2, 2026 at 4:00 AM | Expires Wednesday, June 10, 2026 at 3:59 AM $18.90 - $20.40 PER HOUR...
In Person- Whole Foods
- Park City, UT (24 miles from Lindon, UT)
- 1 day ago
- Park City, UT (24 miles from Lindon, UT)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
In PersonWe are seeking a passionate and dedicated Customer Service Representative to join our team! Key Responsibilities: Receive calls for warranty and service calls, document requests, and prepare job...
In Person- Five Below, Inc.
- Riverton, UT (16 miles from Lindon, UT)
- 2 days ago
- Riverton, UT (16 miles from Lindon, UT)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Serenity Mental Health Centers
- Provo, UT (8 miles from Lindon, UT)
- 2 days ago
- Provo, UT (8 miles from Lindon, UT)
- 2 days ago
Customer Service Supervisor Location: Provo, UT Employment Type : Full-Time Serenity Healthcare is expanding, and we're building out our member support leadership team. We're looking for a...
In Person- EGNYTE
- Draper, UT (13 miles from Lindon, UT)
- 7 days ago
- Draper, UT (13 miles from Lindon, UT)
- 7 days ago
SR CUSTOMER SUCCESS MANAGER I REMOTE, US EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact,...
RemotePremium Customer Care Supervisor Draper, UT, USA
- BILL
- Draper, UT (13 miles from Lindon, UT)
- 8 days ago
- Draper, UT (13 miles from Lindon, UT)
- 8 days ago
Premium Customer Care Supervisor Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we...
In Person- Kroger
- Payson, UT (21 miles from Lindon, UT)
- 14 days ago
- Payson, UT (21 miles from Lindon, UT)
- 14 days ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core...
In PersonAI Customer Success Manager - SMB (Automotive)
- Podium
- Lehi, UT (9 miles from Lindon, UT)
- 20 days ago
- Lehi, UT (9 miles from Lindon, UT)
- 20 days ago
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and...
In Person- Hub International
- Sandy, UT (18 miles from Lindon, UT)
- 30+ days ago
- Sandy, UT (18 miles from Lindon, UT)
- 30+ days ago
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus provides our customers with the...
In Person- Bass Pro Shops
- Lehi, UT (9 miles from Lindon, UT)
- 30+ days ago
- Lehi, UT (9 miles from Lindon, UT)
- 30+ days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
In PersonSenior Manager of Customer Support
- Canopy
- South Jordan, UT (20 miles from Lindon, UT)
- 30+ days ago
- South Jordan, UT (20 miles from Lindon, UT)
- 30+ days ago
Senior Manager of Customer Support Canopy, South Jordan, UT About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are...
Hybrid- Morgan Stanley
- Sandy, UT (18 miles from Lindon, UT)
- 30+ days ago
- Sandy, UT (18 miles from Lindon, UT)
- 30+ days ago
We know a lot about investing and are certain there's no better investment a company can make than in its employees. People don't just drive a company; they are the company. So, when people work...
In PersonHuman Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too...
Remote- NetDocuments
- Lehi, UT (9 miles from Lindon, UT)
- 30+ days ago
- Lehi, UT (9 miles from Lindon, UT)
- 30+ days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
HybridDemographic Data for Lindon, UT
Moving to Lindon, UT? Find some basic demographic data about Lindon, UT below.
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Salary for Customer Service Manager Jobs in Lindon, UT
Highest Education Level
Customer Service Managers in Lindon, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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