Customer Service Manager Jobs in Haslet, TX

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 26 Jobs

Customer Service Manager

  • Fort Worth, TX (18 miles from Haslet, TX)
  • 2 days ago
  • Fort Worth, TX (18 miles from Haslet, TX)
  • 2 days ago

Customer Service Manager Richemont | Fort Worth, TX Reports to: Administrator Director Role Overview The Customer Service Manager is responsible for overseeing the logistics of repairs within the designated...

Customer Service Manager, Airport Workforce Management

  • DFW Airport, TX (20 miles from Haslet, TX)
  • 3 days ago
  • DFW Airport, TX (20 miles from Haslet, TX)
  • 3 days ago

Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company....

Customer Service Manager, Baggage Operations

  • DFW Airport, TX (20 miles from Haslet, TX)
  • 3 days ago
  • DFW Airport, TX (20 miles from Haslet, TX)
  • 3 days ago

Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company....

Retail Customer Service Supervisor

  • Hurst, TX (17 miles from Haslet, TX)
  • 3 days ago
  • Hurst, TX (17 miles from Haslet, TX)
  • 3 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Customer Experience Manager - Victoria's Secret - Golden Triangle - Denton, TX

  • Denton, TX (21 miles from Haslet, TX)
  • 5 days ago
  • Denton, TX (21 miles from Haslet, TX)
  • 5 days ago

Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....

Client Service Manager

  • Westlake, TX (9 miles from Haslet, TX)
  • 11 days ago
  • Westlake, TX (9 miles from Haslet, TX)
  • 11 days ago

The Role In this role you will be the primary Fidelity contact for 401(k) administrative services to some our largest corporate institutional clients. Responsibility for daily and hardworking...

Customer Experience Manager

  • Fort Worth, TX (19 miles from Haslet, TX)
  • 12 days ago
  • Fort Worth, TX (19 miles from Haslet, TX)
  • 12 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Part-Time Seasonal Internship - Customer Service Administrator

  • Fort Worth, TX (18 miles from Haslet, TX)
  • 14 days ago
  • Fort Worth, TX (18 miles from Haslet, TX)
  • 14 days ago

Reference Code: 110039 Part-Time Seasonal Internship - Customer Service Administrator Richemont Fort Worth, TX, US Permanent Richemont owns some of the world's leading luxury goods Maisons, with...

Client Service Coordinator

  • North Richland Hills, TX (14 miles from Haslet, TX)
  • 15 days ago
  • North Richland Hills, TX (14 miles from Haslet, TX)
  • 15 days ago

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ( CSC ) drives the flow of clients and pets through the hospital, maximizes the productivity of the...

Client Success Manager

  • Fort Worth, TX (18 miles from Haslet, TX)
  • 18 days ago
  • Fort Worth, TX (18 miles from Haslet, TX)
  • 18 days ago

About In-Telecom In-Telecom is a growing company with a great team that provides exceptional service who is looking for eager professionals to join the team. In-Telecom is a Louisiana-based...

Customer Service Manager (Enterprise Financial)

  • Coppell, TX (23 miles from Haslet, TX)
  • 19 days ago
  • Coppell, TX (23 miles from Haslet, TX)
  • 19 days ago

We have a challenging opportunity for a Customer Service Manager....

Associate Client Service Manager

  • Westlake, TX (9 miles from Haslet, TX)
  • 19 days ago
  • Westlake, TX (9 miles from Haslet, TX)
  • 19 days ago

The Associate Client Service Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational...

Director/Senior, Client Service Manager

  • Westlake, TX (9 miles from Haslet, TX)
  • 25 days ago
  • Westlake, TX (9 miles from Haslet, TX)
  • 25 days ago

Senior/Director, Client Service Manager ****Please Note: The hiring manager will be hiring at a Senior OR Director level based on candidate experience*** The Role You will be the primary Fidelity...

Part-Time Customer Service Administrator

  • Fort Worth, TX (18 miles from Haslet, TX)
  • 29 days ago
  • Fort Worth, TX (18 miles from Haslet, TX)
  • 29 days ago

At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered,...

Customer Service Team Lead - Bilingual

  • Corinth, TX (24 miles from Haslet, TX)
  • 30+ days ago
  • Corinth, TX (24 miles from Haslet, TX)
  • 30+ days ago

Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with...

Demographic Data for Haslet, TX

Moving to Haslet, TX? Find some basic demographic data about Haslet, TX below.


Local
National
26,675
407
Medium

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Haslet, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Haslet, TX offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.9%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Haslet, TX
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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