Customer Service Manager Jobs in Collierville, TN

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 15 Jobs

Director Client Services Workers Compensation

Sedgwick
Memphis, TN (22 miles from Collierville, TN)
11 hours ago

Memphis, TN (22 miles from Collierville, TN)
11 hours ago

By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...

In Person

Customer Service supervisor

Whole Foods Market
Memphis, TN (22 miles from Collierville, TN)
12 hours ago

Memphis, TN (22 miles from Collierville, TN)
12 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

In Person

Customer Service Coordinator

Baptist Memorial Health Care
Memphis, TN (22 miles from Collierville, TN)
2 days ago

Memphis, TN (22 miles from Collierville, TN)
2 days ago

Overview Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and...

In Person

Customer Service Supervisor

Bioventus
Memphis, TN (22 miles from Collierville, TN)
8 days ago

Memphis, TN (22 miles from Collierville, TN)
8 days ago

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their...

In Person

Part Time Customer Experience Manager

Michaels Stores
Collierville, TN
14 days ago

Collierville, TN
14 days ago

Store - MPHS-COLLIERVILLE, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

In Person Part Time

Manager, Customer Service - Days - Mon-Fri - Benefits Day 1!

Performance Food Group
Memphis, TN (22 miles from Collierville, TN)
16 days ago

Memphis, TN (22 miles from Collierville, TN)
16 days ago

Preferred Professional Certification(s): Customer Relationship Management (CRM), Customer Service Manager (CSMC), and / or Customer Service Management (CSM) certificate....

In Person

Customer Experience Manager

Five Below
Southaven, MS (21 miles from Collierville, TN)
16 days ago

Southaven, MS (21 miles from Collierville, TN)
16 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

In Person

Customer Service Administrator

Jabil
Memphis, TN (22 miles from Collierville, TN)
22 days ago

Memphis, TN (22 miles from Collierville, TN)
22 days ago

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience...

In Person

Coordinator-Customer Service

Baptist Memorial Health Care
Collierville, TN
24 days ago

Collierville, TN
24 days ago

Overview Job SummaryPromotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and...

In Person

Customer Service Lead - Part-Time

Burlington
Memphis, TN (22 miles from Collierville, TN)
25 days ago

Memphis, TN (22 miles from Collierville, TN)
25 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

In Person Part Time

Customer Service Coordinator

Total Quality Logistics, Inc.
Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Country USA State Tennessee City Memphis Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter...

In Person

Client Service Manager

MGA Homecare
Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Client Service Manager Job Overview Duties and Responsibilities Provide regular updates to clients on the progress of customer service projects that directly affect each client Develop open and...

In Person

Customer Service Manager (Route Management) Memphis, TN

Compass Group
Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Memphis, TN (22 miles from Collierville, TN)
45+ days ago

Salary: $60,000 - $65,000 / year Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service,...

In Person

Customer Service Lead

Daniels Health
Memphis, TN (22 miles from Collierville, TN)
60+ days ago

Memphis, TN (22 miles from Collierville, TN)
60+ days ago

Make a meaningful impact in healthcare while growing your career. Daniels Health is seeking a Customer Service Lead to be the trusted voice for our healthcare clients; ensuring every interaction...

In Person

Coordinator-Customer Service II

Baptist Memorial Health Care
Memphis, TN (22 miles from Collierville, TN)
60+ days ago

Memphis, TN (22 miles from Collierville, TN)
60+ days ago

Overview Purpose of Position and Scope of Responsibility The Coordinator-Customer Service II serves as the first point of contact for patients and visitors. This role involves a variety of...

In Person

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Demographic Data for Collierville, TN

Moving to Collierville, TN? Find some basic demographic data about Collierville, TN below.

Median Age

Average Household Income

Home Value vs Household Income in Collierville, TN

Local

National

Total Population

55,114

Number of Businesses

1,311

City Size

Medium

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Manager Jobs in Collierville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Collierville, TN offer the following education background

Bachelor's Degree

38.2%

High School or GED

20.4%

Associate's Degree

14.3%

Master's Degree

12.1%

Vocational Degree or Certification

10.9%

Some College

2.7%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Collierville, TN

4-6 years

43.8%

1-2 years

15.7%

2-4 years

15.0%

None

11.8%

10+ years

7.6%

Less than 1 year

4.8%

8-10 years

1.3%

6-8 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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