Customer Service Manager Jobs in Arlington, TN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Senior Customer Service Coordinator
- Memphis, TN (21 miles from Arlington, TN)
- 1 day ago
- Memphis, TN (21 miles from Arlington, TN)
- 1 day ago
The Senior Customer Coordinator supports the customer service team by managing escalated issues, mentoring coordinators, and ensuring smooth e-commerce operations. This role collaborates across...
Customer Service Coordinator II
- Memphis, TN (21 miles from Arlington, TN)
- 2 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 2 days ago
Metrics Include IRT service, cost, quality and one call resolution for dedicated email boxes....
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
Customer Service Coordinator Job ID: 32982 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: GI Specialist Facility: GI Specialist Location:...
Account Manager, Client Services
- Memphis, TN (21 miles from Arlington, TN)
- 9 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 9 days ago
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
- Memphis, TN (21 miles from Arlington, TN)
- 10 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 10 days ago
Crafco, Inc. is seeking a Customer Support / Team Lead at our supply center in Memphis, TN. Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation...
Customer Service Coordinator II
- Memphis, TN (21 miles from Arlington, TN)
- 12 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 12 days ago
Customer Service Coordinator II Job ID: 33210 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics...
Customer Service Coordinator - Bilingual (Mandarin)
- Memphis, TN (21 miles from Arlington, TN)
- 20 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 20 days ago
Country USA State Tennessee City Memphis Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter...
- Memphis, TN (21 miles from Arlington, TN)
- 26 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 26 days ago
The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned...
Medical Equipment Customer Service Supervisor
- Memphis, TN (21 miles from Arlington, TN)
- 29 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 29 days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Coordinator-Customer Service -Memphis Hospitalists
- Memphis, TN (21 miles from Arlington, TN)
- 30+ days ago
- Memphis, TN (21 miles from Arlington, TN)
- 30+ days ago
Coordinator-Customer Service -Memphis Hospitalists Job ID: 32109 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility:...
Commercial Insurance Client Service Manager
- Memphis, TN (21 miles from Arlington, TN)
- 30+ days ago
- Memphis, TN (21 miles from Arlington, TN)
- 30+ days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Collierville, TN (14 miles from Arlington, TN)
- 60+ days ago
- Collierville, TN (14 miles from Arlington, TN)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
Coordinator-Customer Service Job ID: 31096 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location: Memphis, TN Overview...
Correspondent Client Services Manager
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
- Memphis, TN (21 miles from Arlington, TN)
- 60+ days ago
Location: On site at location listed in job posting. Summary First Horizon Bank – Correspondent Banking is a leading provider of specialty services for depository institutions (i.e., banks and...
Demographic Data for Arlington, TN
Moving to Arlington, TN? Find some basic demographic data about Arlington, TN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Arlington, TN
Highest Education Level
Customer Service Managers in Arlington, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »