Customer Service Manager Jobs in Arlington, TN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Memphis, TN (21 miles from Arlington, TN)
- 1 day ago
- Memphis, TN (21 miles from Arlington, TN)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Coordinator- GI Specialists
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
Customer Service Coordinator- GI Specialists Job ID: 34596 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: GI Specialist Facility: GI...
Customer Service Manager - Memphis, TN
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 5 days ago
Salary: $60,000 - $70,000 / year Other Forms of Compensation: Yearly Bonus Incentive Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and...
Customer Service Coordinator- ENT Surgical Specialists
- Germantown, TN (14 miles from Arlington, TN)
- 7 days ago
- Germantown, TN (14 miles from Arlington, TN)
- 7 days ago
Customer Service Coordinator- ENT Surgical Specialists Job ID: 34389 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis...
Customer Service Coordinator II- The Urinary and Pelvic Disorders Clinic
- Memphis, TN (21 miles from Arlington, TN)
- 7 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 7 days ago
Customer Service Coordinator II- The Urinary and Pelvic Disorders Clinic Job ID: 34488 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Days Department: BMG Metro...
- Memphis, TN (21 miles from Arlington, TN)
- 7 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 7 days ago
Clarion Security LLC takes pride in building its culture of excellence one professional team member at a time. Not only do we hire the best, but we build winners. We encourage diversity and...
E-Commerce Fulfillment Center Full-Time Customer Service Coordinator
- Memphis, TN (21 miles from Arlington, TN)
- 11 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 11 days ago
Requirements: Must have call center experience and distribution center experience. Familiarity with order fulfillment, shipping processes, or inventory management is a plus....
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Senior Customer Service Coordinator-E-Commerce- Wednesday-Saturday 10 am to 830 pm
- Memphis, TN (21 miles from Arlington, TN)
- 12 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 12 days ago
The Senior Customer Coordinator supports the customer service team by managing escalated issues, mentoring coordinators, and ensuring smooth e-commerce operations. This role collaborates across...
Customer Service Coordinator- BMG Rheumatology Clinic
- Memphis, TN (21 miles from Arlington, TN)
- 13 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 13 days ago
Customer Service Coordinator- BMG Rheumatology Clinic Job ID: 34380 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis...
Customer Service Coordinator II- Minimally Invasive Surgery
- Memphis, TN (21 miles from Arlington, TN)
- 13 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 13 days ago
Customer Service Coordinator II- Minimally Invasive Surgery Job ID: 33790 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Days Department: BMG Metro Memphis...
- Memphis, TN (21 miles from Arlington, TN)
- 18 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 18 days ago
Coordinator-Customer Service Job ID: 34119 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location:...
- Memphis, TN (21 miles from Arlington, TN)
- 18 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 18 days ago
Description Client Success Manager, Municipal Justice The Client Success Manager is responsible for proactive relationship management with an assigned client base of municipal courts, ensuring...
- Memphis, TN (21 miles from Arlington, TN)
- 19 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 19 days ago
Client Services Coordinator CBRE - 3.6 Memphis, TN Job Details Full-time Estimated: $45.6K - $55.5K a year 15 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision...
US Seasonal Tax-Financial Services Organization-Private Client Services- Manager
- Memphis, TN (21 miles from Arlington, TN)
- 22 days ago
- Memphis, TN (21 miles from Arlington, TN)
- 22 days ago
US Seasonal Tax-Financial Services Organization-Private Client Services- Manager at EY in Memphis, Tennessee, United States Job Description Location: Anywhere in Country At EY, we're all in to...
Remote WorkDemographic Data for Arlington, TN
Moving to Arlington, TN? Find some basic demographic data about Arlington, TN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Arlington, TN
Highest Education Level
Customer Service Managers in Arlington, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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