Customer Service Manager Jobs in York, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
FT Assistant Manager Customer Service
- Rock Hill, SC (12 miles from York, SC)
- 2 days ago
- Rock Hill, SC (12 miles from York, SC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440847 Address: USA-SC-Rock Hill-2260 Cross Pointe Drive Store Code: Store 01590 Front End (7226956) Food Lion has been providing an...
- Gaffney, SC (22 miles from York, SC)
- 2 days ago
- Gaffney, SC (22 miles from York, SC)
- 2 days ago
Location: Gaffney - Store 15: 1627 W. Floyd Baker Blvd. Gaffney SC 29340 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
Customer Care Supervisor (Onsite)
- Fort Mill, SC (13 miles from York, SC)
- 7 days ago
- Fort Mill, SC (13 miles from York, SC)
- 7 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
- Gastonia, NC (17 miles from York, SC)
- 21 days ago
- Gastonia, NC (17 miles from York, SC)
- 21 days ago
Store - CHLT-GASTONIA, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead - Part-Time
- Fort Mill, SC (13 miles from York, SC)
- 25 days ago
- Fort Mill, SC (13 miles from York, SC)
- 25 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Customer Service Lead - Part-Time
- Indian Land, SC (19 miles from York, SC)
- 25 days ago
- Indian Land, SC (19 miles from York, SC)
- 25 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead**!...
Client Service Coordinator (Part-Time)
- Rock Hill, SC (12 miles from York, SC)
- 60+ days ago
- Rock Hill, SC (12 miles from York, SC)
- 60+ days ago
Minimum of one year of relevant customer service and/or call center experience is required. Excellent communication skills....
Client Service Coordinator (Full-Time)
- Rock Hill, SC (12 miles from York, SC)
- 60+ days ago
- Rock Hill, SC (12 miles from York, SC)
- 60+ days ago
Minimum of one year of relevant customer service and/or call center experience is required. Excellent communication skills....
Customer Experience Manager Part Time
- Gastonia, NC (17 miles from York, SC)
- 90+ days ago
- Gastonia, NC (17 miles from York, SC)
- 90+ days ago
Store - CHLT-GASTONIA, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Part-Time Customer Experience Manager
- Rock Hill, SC (12 miles from York, SC)
- 90+ days ago
- Rock Hill, SC (12 miles from York, SC)
- 90+ days ago
Store - CHLT-ROCK HILL, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for York, SC
Moving to York, SC? Find some basic demographic data about York, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in York, SC
Highest Education Level
Customer Service Managers in York, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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