Customer Service Manager Jobs in Spartanburg, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Store - SPARTANBURG, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Coordinator, Payment Processing
- Greenville, SC (22 miles from Spartanburg, SC)
- 4 hours ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 4 hours ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Customer Service Coordinator, Mail Room
- Greenville, SC (22 miles from Spartanburg, SC)
- 1 day ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 1 day ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Customer Service Coordinator - Credit Bureau
- Greenville, SC (22 miles from Spartanburg, SC)
- 2 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 2 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
- Greenville, SC (22 miles from Spartanburg, SC)
- 3 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 3 days ago
Conduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Boiling Springs, SC (7 miles from Spartanburg, SC)
- 4 days ago
- Boiling Springs, SC (7 miles from Spartanburg, SC)
- 4 days ago
Location: Spartanburg - Store 201: 2120 Boiling Springs Rd. Spartanburg SC 29316 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
Customer Experience Manager - Victoria's Secret - Haywood - Greenville, SC
- Greenville, SC (22 miles from Spartanburg, SC)
- 5 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 5 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Greenville, SC (22 miles from Spartanburg, SC)
- 6 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 6 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Greenville, SC (22 miles from Spartanburg, SC)
- 9 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 9 days ago
Build a Career That Builds Your Future with PulteGroup! Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a...
FT Assistant Manager Customer Service
- Simpsonville, SC (23 miles from Spartanburg, SC)
- 10 days ago
- Simpsonville, SC (23 miles from Spartanburg, SC)
- 10 days ago
Food Lion Title: FT Assistant Manager Customer Service Date: 08/06/2025 Job ID: 444231 Degree: No Degree Salary: Job Types: Assistant Store Manager Employment Type: Location: Simpsonville SC...
- Greer, SC (14 miles from Spartanburg, SC)
- 11 days ago
- Greer, SC (14 miles from Spartanburg, SC)
- 11 days ago
The Customer Service Manager for Performance Polymers Business leads our customer service teams in Greer, SC, Bellevue, OH and Wilmington, MA....
Commercial Lines Client Service Manager
- Greenville, SC (22 miles from Spartanburg, SC)
- 18 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 18 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Customer Service Coordinator, Refinance
- Greenville, SC (22 miles from Spartanburg, SC)
- 20 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 20 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
- Duncan, SC (6 miles from Spartanburg, SC)
- 23 days ago
- Duncan, SC (6 miles from Spartanburg, SC)
- 23 days ago
Client Services Coordinator Duncan, SC Employment Type: Contract To Hire Job Category: Administrative Job Number: 31686 Full-time/Part-time: Full Time Job Description Salary: $20.00/hr Is this...
Demographic Data for Spartanburg, SC
Moving to Spartanburg, SC? Find some basic demographic data about Spartanburg, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Spartanburg, SC
Highest Education Level
Customer Service Managers in Spartanburg, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »