Customer Service Manager Jobs in Simpsonville, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Part Time Customer Experience Manager
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 2 hours ago
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 2 hours ago
Store - SPARTANBURG, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Coordinator, Payment Processing
- Greenville, SC (12 miles from Simpsonville, SC)
- 4 hours ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 4 hours ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Customer Service Coordinator, Mail Room
- Greenville, SC (12 miles from Simpsonville, SC)
- 1 day ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 1 day ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
FT Assistant Manager Customer Service
- Anderson, SC (22 miles from Simpsonville, SC)
- 2 days ago
- Anderson, SC (22 miles from Simpsonville, SC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449818 Address: USA-SC-Anderson-3750 Hwy 81 North Store Code: Store 02208 Front End (7231031) Food Lion has been providing an easy,...
Customer Service Coordinator - Credit Bureau
- Greenville, SC (12 miles from Simpsonville, SC)
- 2 days ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 2 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
- Greenville, SC (12 miles from Simpsonville, SC)
- 3 days ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 3 days ago
Conduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors...
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 3 days ago
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Belton, SC (17 miles from Simpsonville, SC)
- 5 days ago
- Belton, SC (17 miles from Simpsonville, SC)
- 5 days ago
16 Customer Service Manager 3.3 3.3 out of 5 stars 426 S Main St, Belton, SC 29627 Ingles Markets 4,137 reviews Req Id: 18813 16 Customer Service Manager Location: Belton - Store 16: 426 S....
Customer Experience Manager - Victoria's Secret - Haywood - Greenville, SC
- Greenville, SC (12 miles from Simpsonville, SC)
- 5 days ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 5 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Greenville, SC (12 miles from Simpsonville, SC)
- 6 days ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 6 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Easley, SC (21 miles from Simpsonville, SC)
- 7 days ago
- Easley, SC (21 miles from Simpsonville, SC)
- 7 days ago
Position Summary Providemanagement support to Retail Banker in the supervision of the Tellers andTeller Supervisors in addition to completing the duties of a Customer ServiceRepresentative Greets...
- Greenville, SC (12 miles from Simpsonville, SC)
- 9 days ago
- Greenville, SC (12 miles from Simpsonville, SC)
- 9 days ago
Build a Career That Builds Your Future with PulteGroup! Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a...
- Greer, SC (14 miles from Simpsonville, SC)
- 11 days ago
- Greer, SC (14 miles from Simpsonville, SC)
- 11 days ago
The Customer Service Manager for Performance Polymers Business leads our customer service teams in Greer, SC, Bellevue, OH and Wilmington, MA....
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 14 days ago
- Spartanburg, SC (23 miles from Simpsonville, SC)
- 14 days ago
Location: Spartanburg - Store 37: 8650 Asheville Hwy Spartanburg SC 29302 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
- Powdersville, SC (13 miles from Simpsonville, SC)
- 14 days ago
- Powdersville, SC (13 miles from Simpsonville, SC)
- 14 days ago
Office Manager / CSR Location: Northeast Columbia, SC; Camden, SC; Powdersville, SC Provide management support to Retail Banker in the supervision of the Tellers and Teller Supervisors in addition...
Demographic Data for Simpsonville, SC
Moving to Simpsonville, SC? Find some basic demographic data about Simpsonville, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Simpsonville, SC
Highest Education Level
Customer Service Managers in Simpsonville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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