Customer Service Manager Jobs in Myrtle Beach, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
JOB PURPOSE Responsible for setting the example of an ideal Customer Service Representative, assisting store management with operations, interacting with customers to solve issues and promote...
Area Customer Service Coordinator
- Conway, SC (13 miles from Myrtle Beach, SC)
- 4 days ago
- Conway, SC (13 miles from Myrtle Beach, SC)
- 4 days ago
Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients....
FT Assistant Manager Customer Service
- Sunset Beach, NC (18 miles from Myrtle Beach, SC)
- 6 days ago
- Sunset Beach, NC (18 miles from Myrtle Beach, SC)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439847 Address: USA-NC-Sunset Beach-1680 Seaside Rd Store Code: Store 01593 Front End (7227053) Food Lion has been providing an easy,...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Looking to build your career and design your future? You have come to the right place. Local candidates only. The position is remote, but training will be onsite. Overview The primary...
Airport Customer Service Supervisor (Spirit) - MYR
- Myrtle Beach, SC
- 19 days ago
- Myrtle Beach, SC
- 19 days ago
General information Job Title Airport Customer Service Supervisor (Spirit) - MYR Date Tuesday, June 10, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full Time...
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Myrtle Beach, SC market. Responsibilities: - Manage escalated and...
Client Service Coordinator (Part Time) - 005274
- Myrtle Beach, SC
- 90+ days ago
- Myrtle Beach, SC
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Demographic Data for Myrtle Beach, SC
Moving to Myrtle Beach, SC? Find some basic demographic data about Myrtle Beach, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Myrtle Beach, SC
Highest Education Level
Customer Service Managers in Myrtle Beach, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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