Customer Service Manager Jobs in Greer, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Gallagher
- Greenville, SC (8 miles from Greer, SC)
- 1 day ago
- Greenville, SC (8 miles from Greer, SC)
- 1 day ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In PersonCustomer Service Coordinator - Credit Bureau
- Global Lending Services
- Greenville, SC (8 miles from Greer, SC)
- 2 days ago
- Greenville, SC (8 miles from Greer, SC)
- 2 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
In PersonFT Assistant Manager Customer Service
- Food Lion
- Greenville, SC (8 miles from Greer, SC)
- 5 days ago
- Greenville, SC (8 miles from Greer, SC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504057 Address: USA-SC-Greenville-6 K Mart Plaza Store Code: Store 02842 Front End (7238083) Food Lion has been providing an easy,...
In Person- BlackHawk Industrial
- Spartanburg, SC (14 miles from Greer, SC)
- 10 days ago
- Spartanburg, SC (14 miles from Greer, SC)
- 10 days ago
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly...
In PersonOpportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations....
In PersonQuality Manufacturing Customer Support Manager
- thyssenkrupp Supply Chain Services NA, Inc.
- Greer, SC
- 21 days ago
- Greer, SC
- 21 days ago
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered...
In PersonQuality Manufacturing Customer Support Manager
- Thyssenkrupp
- Greer, SC (3 miles from Greer, SC)
- 21 days ago
- Greer, SC (3 miles from Greer, SC)
- 21 days ago
Your responsibilities Job Summary Represent ThyssenKrupp in a positive and professional manner by providing exceptional quality assurance support to customers both on and off site. Work directly...
In PersonCustomer Support Manager ThyssenKrupp Supply Chain SVC life insurance, vision insurance, tuition reimbursement, 401(k) United States, South Carolina, Greer May 06, 2026 Company With around 480...
In Person- University of Wisconsin System
- Greenville, SC (8 miles from Greer, SC)
- 30+ days ago
- Greenville, SC (8 miles from Greer, SC)
- 30+ days ago
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Customer Service...
In Person Part Time- Gallagher
- Greenville, SC (8 miles from Greer, SC)
- 30+ days ago
- Greenville, SC (8 miles from Greer, SC)
- 30+ days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In PersonCustomer Service Lead - Part-Time
- Burlington Coat Factory Corporation
- Greenville, SC (8 miles from Greer, SC)
- 45+ days ago
- Greenville, SC (8 miles from Greer, SC)
- 45+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- Total Quality Logistics, Inc.
- Greenville, SC (8 miles from Greer, SC)
- 60+ days ago
- Greenville, SC (8 miles from Greer, SC)
- 60+ days ago
Country USA State South Carolina City Greenville Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject...
In PersonDemographic Data for Greer, SC
Moving to Greer, SC? Find some basic demographic data about Greer, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Greer, SC
Highest Education Level
Customer Service Managers in Greer, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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