Customer Service Manager Jobs in Elgin, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Columbia, SC (18 miles from Elgin, SC)
- 3 hours ago
- Columbia, SC (18 miles from Elgin, SC)
- 3 hours ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Retail Customer Service Supervisor
- Columbia, SC (18 miles from Elgin, SC)
- 2 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 2 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Columbia, SC (18 miles from Elgin, SC)
- 3 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 3 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Manager - Components
- Lugoff, SC (6 miles from Elgin, SC)
- 3 days ago
- Lugoff, SC (6 miles from Elgin, SC)
- 3 days ago
Overview The Customer Service Manager plays a key role in supporting the sales team and ensuring a positive customer experience....
Sr Customer Experience Manager
- Columbia, SC (18 miles from Elgin, SC)
- 11 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 11 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Columbia, SC (18 miles from Elgin, SC)
- 12 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Coordinator, Corporate
- Columbia, SC (18 miles from Elgin, SC)
- 17 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 17 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Strategic Customer Success Manager - Public Sector
- Columbia, SC (18 miles from Elgin, SC)
- 21 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 21 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
FY26 US Seasonal Tax-Private Client Services Manager
- Columbia, SC (18 miles from Elgin, SC)
- 21 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 21 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkFT Manager Customer Service (H)
- Columbia, SC (18 miles from Elgin, SC)
- 23 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 23 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436869 Address: USA-SC-Columbia-7830 Garners Ferry Road Store Code: Store 02863 Front End (7238669) Food Lion has been providing an...
Client Success Manager Remote, USA
- Columbia, SC (18 miles from Elgin, SC)
- 24 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 24 days ago
At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry. Join us. The Client Success Manager...
Remote Work- Columbia, SC (18 miles from Elgin, SC)
- 24 days ago
- Columbia, SC (18 miles from Elgin, SC)
- 24 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
- Columbia, SC (18 miles from Elgin, SC)
- 30+ days ago
- Columbia, SC (18 miles from Elgin, SC)
- 30+ days ago
Have at least 2 years of call center experience OR a bachelors degree or higher. Have 1 years of claims experience Have good verbal and written communication skills....
- Columbia, SC (18 miles from Elgin, SC)
- 30+ days ago
- Columbia, SC (18 miles from Elgin, SC)
- 30+ days ago
Have at least 2 years of call center experience OR a bachelors degree or higher. Have 1 years of claims experience Have good verbal and written communication skills....
Category/Area of Expertise: Retail Operations Job Requisition: 307529 Address: USA-SC-Elgin-2465 Main Street Store Code: Store 02629 Front End (7235449) Food Lion has been providing an easy, fresh...
Demographic Data for Elgin, SC
Moving to Elgin, SC? Find some basic demographic data about Elgin, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Elgin, SC
Highest Education Level
Customer Service Managers in Elgin, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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