Customer Service Manager Jobs in Easley, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Human Resource Recruitment Coordinator/Customer Service Supervisor
- Greenville, SC (10 miles from Easley, SC)
- 13 hours ago
- Greenville, SC (10 miles from Easley, SC)
- 13 hours ago
Our Company All Ways Caring HomeCare Overview The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by...
Customer Experience Manager - Microsoft
- Greer, SC (20 miles from Easley, SC)
- 1 day ago
- Greer, SC (20 miles from Easley, SC)
- 1 day ago
What You Bring: 5+ years of experience in inside sales, call center management, or customer operations-including 2+ years of team leadership....
Home Care Customer Success Manager
- Greenville, SC (10 miles from Easley, SC)
- 3 days ago
- Greenville, SC (10 miles from Easley, SC)
- 3 days ago
Company Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven,...
Remote Work- Greenville, SC (10 miles from Easley, SC)
- 5 days ago
- Greenville, SC (10 miles from Easley, SC)
- 5 days ago
Conduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors...
- Greer, SC (17 miles from Easley, SC)
- 11 days ago
- Greer, SC (17 miles from Easley, SC)
- 11 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Greenville, SC (10 miles from Easley, SC)
- 20 days ago
- Greenville, SC (10 miles from Easley, SC)
- 20 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Supervisor - Customer Service (On-site)
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...
Customer Service Supervisor/Human Resources Recruitment Coordinator
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
Our Company All Ways Caring HomeCare Overview The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by...
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
- Greenville, SC (10 miles from Easley, SC)
- 30+ days ago
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...
PT Closing Customer Experience Manager for Retail
- Simpsonville, SC (21 miles from Easley, SC)
- 60+ days ago
- Simpsonville, SC (21 miles from Easley, SC)
- 60+ days ago
Store - SIMPSONVILLE, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Water/Wastewater - Client Services Manager
- Greenville, SC (10 miles from Easley, SC)
- 90+ days ago
- Greenville, SC (10 miles from Easley, SC)
- 90+ days ago
WK Dickson (an Ardurra Company) is looking to hire an experienced Water/ Wastewater Client Services Manager to join our team in one of our South Carolina offices Our innovative water and...
Demographic Data for Easley, SC
Moving to Easley, SC? Find some basic demographic data about Easley, SC below.
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Easley, SC
Highest Education Level
Customer Service Managers in Easley, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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