Customer Service Manager Jobs in Daniel Island, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Summerville, SC (22 miles from Daniel Island, SC)
- 1 day ago
- Summerville, SC (22 miles from Daniel Island, SC)
- 1 day ago
Position Summary: The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping...
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 1 day ago
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- North Charleston, SC (10 miles from Daniel Island, SC)
- 5 days ago
- North Charleston, SC (10 miles from Daniel Island, SC)
- 5 days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Client Service Manager - Accounting
- Charleston, SC (10 miles from Daniel Island, SC)
- 8 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 8 days ago
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager - Accounting. This role can be based in any US office location. This...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Isle of Palms, SC (9 miles from Daniel Island, SC)
- 8 days ago
- Isle of Palms, SC (9 miles from Daniel Island, SC)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Administrator 1
- Charleston, SC (10 miles from Daniel Island, SC)
- 12 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 12 days ago
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
Customer Service Administrator 1
- Summerville, SC (22 miles from Daniel Island, SC)
- 14 days ago
- Summerville, SC (22 miles from Daniel Island, SC)
- 14 days ago
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
- North Charleston, SC (10 miles from Daniel Island, SC)
- 20 days ago
- North Charleston, SC (10 miles from Daniel Island, SC)
- 20 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Client Services Manager - Assistant Manager - Lease Up Community - Aventon Noelle
- Charleston, SC (10 miles from Daniel Island, SC)
- 22 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 22 days ago
Client Services Manager - Assistant Manager - Lease Up Community How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...
Retail Customer Service Supervisor
- Charleston, SC (10 miles from Daniel Island, SC)
- 24 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 24 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Charleston, SC (10 miles from Daniel Island, SC)
- 25 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 25 days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Customer Service Lead - Part-Time
- Charleston, SC (10 miles from Daniel Island, SC)
- 30+ days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 30+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Charleston, SC (10 miles from Daniel Island, SC)
- 45+ days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- North Charleston, SC (10 miles from Daniel Island, SC)
- 60+ days ago
- North Charleston, SC (10 miles from Daniel Island, SC)
- 60+ days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Charleston, SC (10 miles from Daniel Island, SC)
- 90+ days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 90+ days ago
The Supervisor will collaborate closely with the Customer Service Manager to implement innovative strategies that enhance efficiency, maximize customer satisfaction, and foster a positive and motivating...
Demographic Data for Daniel Island, SC
Moving to Daniel Island, SC? Find some basic demographic data about Daniel Island, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Daniel Island, SC
Highest Education Level
Customer Service Managers in Daniel Island, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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