Customer Service Manager Jobs in Conway, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Department Lead - Customer Service Lead
- Myrtle Beach, SC (13 miles from Conway, SC)
- 4 days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 4 days ago
JOB PURPOSE Responsible for setting the example of an ideal Customer Service Representative, assisting store management with operations, interacting with customers to solve issues and promote...
Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients....
Client Service Coordinator - FT
- Myrtle Beach, SC (13 miles from Conway, SC)
- 10 days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 10 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
FT Assistant Manager Customer Service
- Myrtle Beach, SC (13 miles from Conway, SC)
- 14 days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438233 Address: USA-SC-Myrtle Beach-1241 38Th Avenue N Store Code: Store 02240 Front End (7231927) Food Lion has been providing an...
- Myrtle Beach, SC (13 miles from Conway, SC)
- 19 days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 19 days ago
Looking to build your career and design your future? You have come to the right place. Local candidates only. The position is remote, but training will be onsite. Overview The primary...
Airport Customer Service Supervisor (Spirit) - MYR
- Myrtle Beach, SC (13 miles from Conway, SC)
- 19 days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 19 days ago
General information Job Title Airport Customer Service Supervisor (Spirit) - MYR Date Tuesday, June 10, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full Time...
- Myrtle Beach, SC (13 miles from Conway, SC)
- 30+ days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 30+ days ago
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Myrtle Beach, SC market. Responsibilities: - Manage escalated and...
Client Service Coordinator (Part Time) - 005274
- Myrtle Beach, SC (13 miles from Conway, SC)
- 90+ days ago
- Myrtle Beach, SC (13 miles from Conway, SC)
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Demographic Data for Conway, SC
Moving to Conway, SC? Find some basic demographic data about Conway, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Conway, SC
Highest Education Level
Customer Service Managers in Conway, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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