Customer Service Manager Jobs in Clemson, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Westminster, SC (17 miles from Clemson, SC)
- 9 hours ago
- Westminster, SC (17 miles from Clemson, SC)
- 9 hours ago
Location: Westminster - Store 249: 1049 East Main Street Westminster SC 29693 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
FT Assistant Manager Customer Service
- Seneca, SC (8 miles from Clemson, SC)
- 5 days ago
- Seneca, SC (8 miles from Clemson, SC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440516 Address: USA-SC-Seneca-1085 D Old Clemson Hwy Store Code: Store 02209 Front End (7231058) Food Lion has been providing an...
Weekend Client Service Coordinator
- Anderson, SC (17 miles from Clemson, SC)
- 30+ days ago
- Anderson, SC (17 miles from Clemson, SC)
- 30+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
FT Customer Experience Manager
- Anderson, SC (17 miles from Clemson, SC)
- 45+ days ago
- Anderson, SC (17 miles from Clemson, SC)
- 45+ days ago
Store - ANDERSON, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead - Part-Time
- Anderson, SC (17 miles from Clemson, SC)
- 90+ days ago
- Anderson, SC (17 miles from Clemson, SC)
- 90+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Demographic Data for Clemson, SC
Moving to Clemson, SC? Find some basic demographic data about Clemson, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Clemson, SC
Highest Education Level
Customer Service Managers in Clemson, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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