Customer Service Manager Jobs in Boiling Springs, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Part Time Customer Experience Manager
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 2 hours ago
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 2 hours ago
Store - SPARTANBURG, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 3 days ago
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Location: Spartanburg - Store 201: 2120 Boiling Springs Rd. Spartanburg SC 29316 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
- Greer, SC (19 miles from Boiling Springs, SC)
- 11 days ago
- Greer, SC (19 miles from Boiling Springs, SC)
- 11 days ago
The Customer Service Manager for Performance Polymers Business leads our customer service teams in Greer, SC, Bellevue, OH and Wilmington, MA....
FT Assistant Manager Customer Service
- Gaffney, SC (21 miles from Boiling Springs, SC)
- 14 days ago
- Gaffney, SC (21 miles from Boiling Springs, SC)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 447244 Address: USA-SC-Gaffney-1405 E Fredrick St Store Code: Store 00063 Front End (7205781) Food Lion has been providing an easy,...
- Duncan, SC (12 miles from Boiling Springs, SC)
- 23 days ago
- Duncan, SC (12 miles from Boiling Springs, SC)
- 23 days ago
Client Services Coordinator Duncan, SC Employment Type: Contract To Hire Job Category: Administrative Job Number: 31686 Full-time/Part-time: Full Time Job Description Salary: $20.00/hr Is this...
Customer Service Supervisor/Human Resources Recruitment Coordinator
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 30+ days ago
- Spartanburg, SC (7 miles from Boiling Springs, SC)
- 30+ days ago
Our Company All Ways Caring HomeCare Overview This is a dual location position. It will require travel between the Spartanburg and Greenville offices. The Customer Service Supervisor/HR Designee...
Demographic Data for Boiling Springs, SC
Moving to Boiling Springs, SC? Find some basic demographic data about Boiling Springs, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Boiling Springs, SC
Highest Education Level
Customer Service Managers in Boiling Springs, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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