Customer Service Manager Jobs in Beaufort, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Bluffton, SC (14 miles from Beaufort, SC)
- 4 days ago
- Bluffton, SC (14 miles from Beaufort, SC)
- 4 days ago
Five Below - [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while the Manager on Duty; Ensure all associates...
- Bluffton, SC (14 miles from Beaufort, SC)
- 30+ days ago
- Bluffton, SC (14 miles from Beaufort, SC)
- 30+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Care Associates...
- Bluffton, SC (14 miles from Beaufort, SC)
- 30+ days ago
- Bluffton, SC (14 miles from Beaufort, SC)
- 30+ days ago
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Bluffton, SC market. Responsibilities: - Manage escalated and large...
Customer Experience Manager FT
- Bluffton, SC (14 miles from Beaufort, SC)
- 45+ days ago
- Bluffton, SC (14 miles from Beaufort, SC)
- 45+ days ago
Store - HILTON HEAD-BLUFFTON, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Beaufort, SC
Moving to Beaufort, SC? Find some basic demographic data about Beaufort, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Beaufort, SC
Highest Education Level
Customer Service Managers in Beaufort, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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