Customer Service Manager Jobs in Ballentine, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Retail Customer Service Supervisor
- Columbia, SC (15 miles from Ballentine, SC)
- 1 day ago
- Columbia, SC (15 miles from Ballentine, SC)
- 1 day ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Columbia, SC (15 miles from Ballentine, SC)
- 2 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Sr Customer Experience Manager
- Columbia, SC (15 miles from Ballentine, SC)
- 10 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 10 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Columbia, SC (15 miles from Ballentine, SC)
- 12 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Coordinator, Corporate
- Columbia, SC (15 miles from Ballentine, SC)
- 17 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 17 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Strategic Customer Success Manager - Public Sector
- Columbia, SC (15 miles from Ballentine, SC)
- 20 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 20 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
FY26 US Seasonal Tax-Private Client Services Manager
- Columbia, SC (15 miles from Ballentine, SC)
- 20 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 20 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkFT Manager Customer Service (H)
- Columbia, SC (15 miles from Ballentine, SC)
- 22 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 22 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436869 Address: USA-SC-Columbia-7830 Garners Ferry Road Store Code: Store 02863 Front End (7238669) Food Lion has been providing an...
Client Success Manager Remote, USA
- Columbia, SC (15 miles from Ballentine, SC)
- 23 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 23 days ago
At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry. Join us. The Client Success Manager...
Remote Work- Columbia, SC (15 miles from Ballentine, SC)
- 24 days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 24 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
- Columbia, SC (15 miles from Ballentine, SC)
- 30+ days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 30+ days ago
Have at least 2 years of call center experience OR a bachelors degree or higher. Have 1 years of claims experience Have good verbal and written communication skills....
- Columbia, SC (15 miles from Ballentine, SC)
- 30+ days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 30+ days ago
Have at least 2 years of call center experience OR a bachelors degree or higher. Have 1 years of claims experience Have good verbal and written communication skills....
FT Assistant Manager Customer Service
- Elgin, SC (24 miles from Ballentine, SC)
- 30+ days ago
- Elgin, SC (24 miles from Ballentine, SC)
- 30+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 307529 Address: USA-SC-Elgin-2465 Main Street Store Code: Store 02629 Front End (7235449) Food Lion has been providing an easy, fresh...
- Columbia, SC (15 miles from Ballentine, SC)
- 45+ days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 45+ days ago
Primary Job Responsibilities Conduct in-person homeowner assessments on an as-needed basis: Determine if a corrective work order is needed Lead root-cause analysis Schedule, organize, and execute...
Customer Service Lead - Part-Time
- Columbia, SC (15 miles from Ballentine, SC)
- 60+ days ago
- Columbia, SC (15 miles from Ballentine, SC)
- 60+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Ballentine, SC
Highest Education Level
Customer Service Managers in Ballentine, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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