Customer Service Manager Jobs in Lake Oswego, OR
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 1 day ago
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 1 day ago
center experience - 7-10 Supervisory/management experience - 5+ #LI-SW2 CCS530 2025-52461 2025 Here, employees dont just have jobs, they build careers....
- Portland, OR (6 miles from Lake Oswego, OR)
- 3 days ago
- Portland, OR (6 miles from Lake Oswego, OR)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Sr Project Manager Client Services
- Beaverton, OR (8 miles from Lake Oswego, OR)
- 4 days ago
- Beaverton, OR (8 miles from Lake Oswego, OR)
- 4 days ago
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...
Customer Service Lead - Part-Time
- Beaverton, OR (8 miles from Lake Oswego, OR)
- 4 days ago
- Beaverton, OR (8 miles from Lake Oswego, OR)
- 4 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Client Service Coordinator - 001932
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 5 days ago
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 5 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Client Service Coordinator - 005166
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 7 days ago
- Vancouver, WA (19 miles from Lake Oswego, OR)
- 7 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Portland, OR (6 miles from Lake Oswego, OR)
- 7 days ago
- Portland, OR (6 miles from Lake Oswego, OR)
- 7 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Veterinary Assistant/Client Service Coordinator
- Portland, OR (6 miles from Lake Oswego, OR)
- 7 days ago
- Portland, OR (6 miles from Lake Oswego, OR)
- 7 days ago
ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician...
Full time Customer Experience Manager
- Oregon City, OR (9 miles from Lake Oswego, OR)
- 11 days ago
- Oregon City, OR (9 miles from Lake Oswego, OR)
- 11 days ago
Store - PORT-OREGON CITY, OR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Portland, OR (6 miles from Lake Oswego, OR)
- 12 days ago
- Portland, OR (6 miles from Lake Oswego, OR)
- 12 days ago
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts...
Part-time Customer Experience Manager
- Oregon City, OR (9 miles from Lake Oswego, OR)
- 13 days ago
- Oregon City, OR (9 miles from Lake Oswego, OR)
- 13 days ago
Store - PORT-OREGON CITY, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Clackamas, OR (7 miles from Lake Oswego, OR)
- 14 days ago
- Clackamas, OR (7 miles from Lake Oswego, OR)
- 14 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
- Tigard, OR (6 miles from Lake Oswego, OR)
- 17 days ago
- Tigard, OR (6 miles from Lake Oswego, OR)
- 17 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Store Support Supervisor (Customer Service, Front End Support) - Full Time
- Lake Oswego, OR
- 20 days ago
- Lake Oswego, OR
- 20 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Customer Service Manager (Coffee Services) - Tigard, Or
- Tigard, OR (6 miles from Lake Oswego, OR)
- 21 days ago
- Tigard, OR (6 miles from Lake Oswego, OR)
- 21 days ago
Job Summary: The Customer Service Manager (Coffee Services) will be key in developing and maintaining strategic relationships with both new and existing customers....
Demographic Data for Lake Oswego, OR
Moving to Lake Oswego, OR? Find some basic demographic data about Lake Oswego, OR below.
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Salary for Customer Service Manager Jobs in Lake Oswego, OR
Highest Education Level
Customer Service Managers in Lake Oswego, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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