Customer Service Manager Jobs in Sapulpa, OK
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Tulsa, OK (16 miles from Sapulpa, OK)
- 3 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 3 days ago
Client Service Manager I Tulsa, Oklahoma Client Service/Account Management 38865 Partially Scheduled in the Office Introduction Indulge your passion for problem-solving and embrace the thrill of...
Project Manager- Customer Service Based
- Tulsa, OK (16 miles from Sapulpa, OK)
- 4 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 4 days ago
Moore- Digital Print and Mail Center, Tulsa seeking a Project Manager. In this position you will coordinate and manages all aspects of customer service through overseeing job production and...
Associate Client Service Manager
- Tulsa, OK (16 miles from Sapulpa, OK)
- 4 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 4 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Duties & Responsibilities Provides services to customers in compliance with contract requirements ensuring on-time deliveries. Communicates all service issues promptly to the customer an elevates...
- Tulsa, OK (16 miles from Sapulpa, OK)
- 18 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 18 days ago
Moore Digital Print and Mail Center Tulsa is seeking a Client Relations Manager to join our Client services department. Job Summary: The Client Relations Manager is responsible for managing and...
- Tulsa, OK (16 miles from Sapulpa, OK)
- 18 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 18 days ago
WHO SHOULD APPLY If you are looking for a partnership with an organization that cares about its employees, keep reading. IBT Industrial Solutions, an industrial distributor, is looking for a...
Duties & Responsibilities Provides services to customers in compliance with contract requirements ensuring on-time deliveries. Communicates all service issues promptly to the customer an elevates...
Manager, Customer Service and Warranty
- Tulsa, OK (16 miles from Sapulpa, OK)
- 23 days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 23 days ago
Job Details Job Location: AAON Tulsa - Tulsa, OK Position Type: Full Time Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Sales Description Job Summary:...
- Tulsa, OK (16 miles from Sapulpa, OK)
- 60+ days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 60+ days ago
YOUR ROLE AND RESPONSIBILITIES Customer Interaction- Fields internal and external customer phone calls and manages the phone rollover system. Provides oversight of the number and quality of orders...
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Project Coordinator- Customer Service
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
Moore Tulsa is currently looking for a Project Coordinator to join our client services team. Job Summary: The Project Coordinator works alongside an assigned Account Executive and Project...
PT Evening Retail Customer Service Manager
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
Store - TULSA-W 71ST ST, OKDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Service Coordinator - 000219
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
- Tulsa, OK (16 miles from Sapulpa, OK)
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Demographic Data for Sapulpa, OK
Moving to Sapulpa, OK? Find some basic demographic data about Sapulpa, OK below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Sapulpa, OK
Highest Education Level
Customer Service Managers in Sapulpa, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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