Customer Service Manager Jobs in Westlake, OH
Search Customer Service Manager Jobs
Associate Director Client Services
- Cleveland, OH (12 miles from Westlake, OH)
- 9 hours ago
- Strongsville, OH (11 miles from Westlake, OH)
- 6 hours ago
- Brook Park, OH (5 miles from Westlake, OH)
- 4 days ago
Associate Client Service Manager (ACSM) Smart Buildings-ATL Zone
- Newburgh Heights, OH (15 miles from Westlake, OH)
- 5 days ago
Consumer Research Client Service Manager
- Cleveland, OH (12 miles from Westlake, OH)
- 7 days ago
- Elyria, OH (11 miles from Westlake, OH)
- 8 days ago
Customer Service Manager PT evenings
- Amherst, OH (17 miles from Westlake, OH)
- 8 days ago
Account Manager Employee Benefits
- Westlake, OH
- 18 days ago
- Avon Lake, OH (5 miles from Westlake, OH)
- 22 days ago
- Macedonia, OH (24 miles from Westlake, OH)
- 22 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 28 days ago
Customer Service Lead - New Store Opening
- Cleveland, OH (12 miles from Westlake, OH)
- 29 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 30+ days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 30+ days ago
Client Service Coordinator - 000532
- Parma, OH (10 miles from Westlake, OH)
- 30+ days ago
Demographic Data for Westlake, OH
Moving to Westlake, OH? Find some basic demographic data about Westlake, OH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Westlake, OH
Highest Education Level
- Bachelor's Degree (36.4%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Negotiation
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.