Customer Service Manager Jobs in Jamestown, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Director of Client Services University of North Carolina School of the Arts
- Winston Salem, NC (17 miles from Jamestown, NC)
- 1 day ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 1 day ago
Director of Client Services Classification Title IT Client Support Manager II Working Title Director of Client Services Position Type EPS Position Number 003329 Full/Part Time Full-time...
FT Manager Customer Service (H)
- Greensboro, NC (10 miles from Jamestown, NC)
- 1 day ago
- Greensboro, NC (10 miles from Jamestown, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441479 Address: USA-NC-Greensboro-3603 Groometown Rd Store Code: Store 02514 Front End (7232530) Food Lion has been providing an...
FT Assistant Manager Customer Service
- Winston Salem, NC (17 miles from Jamestown, NC)
- 2 days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 441266 Address: USA-NC-Winston Salem-7760 N Point Blvd Store Code: Store 00133 Front End (7206644) Food Lion has been providing an...
Client Service Coordinator - 001140
- High Point, NC (4 miles from Jamestown, NC)
- 7 days ago
- High Point, NC (4 miles from Jamestown, NC)
- 7 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Winston Salem, NC (17 miles from Jamestown, NC)
- 8 days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 8 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Client Services Manager- Community/Qualified Professional-IDD
- Winston Salem, NC (17 miles from Jamestown, NC)
- 9 days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 9 days ago
Client Services Manager- Community/Qualified Professional-IDD BAYADA Home Health Care - 3.8 Winston-Salem, NC Job Details 1 day ago Benefits Paid holidays Health insurance Dental insurance...
Area Customer Service Coordinator
- Winston Salem, NC (17 miles from Jamestown, NC)
- 11 days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 11 days ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
- Winston Salem, NC (17 miles from Jamestown, NC)
- 17 days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 17 days ago
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winston-Salem, NC Habilitation Office. If you are looking for an exciting career opportunity in a growing...
- Greensboro, NC (10 miles from Jamestown, NC)
- 20 days ago
- Greensboro, NC (10 miles from Jamestown, NC)
- 20 days ago
Store - GREENSBORO-WENDOVER, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Lexington, NC (23 miles from Jamestown, NC)
- 22 days ago
- Lexington, NC (23 miles from Jamestown, NC)
- 22 days ago
Customer Service Supervisor Job Category: Store Operations Requisition Number: CUSTO047024 Posting Details Posted: June 12, 2025 Full-Time On-site Locations Showing 1 location Store 098 Lexington,...
- Greensboro, NC (10 miles from Jamestown, NC)
- 28 days ago
- Greensboro, NC (10 miles from Jamestown, NC)
- 28 days ago
Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over...
MEP/PEP Client Service Manager
- Greensboro, NC (10 miles from Jamestown, NC)
- 30+ days ago
- Greensboro, NC (10 miles from Jamestown, NC)
- 30+ days ago
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan...
Part time customer experience manager
- Winston Salem, NC (17 miles from Jamestown, NC)
- 60+ days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 60+ days ago
Store - WINSTON-SALEM, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Services Manager- Home Health
- Winston Salem, NC (17 miles from Jamestown, NC)
- 60+ days ago
- Winston Salem, NC (17 miles from Jamestown, NC)
- 60+ days ago
BAYADA Home Health Care is seeking a Client Services Manager in our Winston-Salem, NC Home Health Visits Office. If you are looking for an exciting career opportunity in a growing industry, a...
Airport Customer Service Supervisor
- Greensboro, NC (10 miles from Jamestown, NC)
- 60+ days ago
- Greensboro, NC (10 miles from Jamestown, NC)
- 60+ days ago
Airport Customer Service Supervisor Terminal, 1000 Ted Johnson Pkwy, Greensboro, NC 27409, USA Req #1574 Tuesday, October 22, 2024 GAT is seeking dynamic individuals to join its team of aviation...
Demographic Data for Jamestown, NC
Moving to Jamestown, NC? Find some basic demographic data about Jamestown, NC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Jamestown, NC
Highest Education Level
Customer Service Managers in Jamestown, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »