Customer Service Manager Jobs in Creedmoor, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Youngsville, NC (15 miles from Creedmoor, NC)
- 3 days ago
- Youngsville, NC (15 miles from Creedmoor, NC)
- 3 days ago
INSIDE SALES CUSTOMER SERVICE SUPERVISOR This role is not open for submissions from outside staffing agencies. Trulite is GROWING! We are looking for an Inside Sales Customer Service Supervisor to...
- Chapel Hill, NC (22 miles from Creedmoor, NC)
- 1 day ago
- Chapel Hill, NC (22 miles from Creedmoor, NC)
- 1 day ago
OCRCC is looking for team members with creativity, enthusiasm, and a commitment to learning and growing with us. Women, BIPOC people, LGBTQIA+ people, people with disabilities, and/or survivors of...
Client Success Manager- San Jose only
- Morrisville, NC (18 miles from Creedmoor, NC)
- 1 day ago
- Morrisville, NC (18 miles from Creedmoor, NC)
- 1 day ago
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond...
Customer Service Coordinator, Corporate
- Cary, NC (24 miles from Creedmoor, NC)
- 2 days ago
- Cary, NC (24 miles from Creedmoor, NC)
- 2 days ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
- Chapel Hill, NC (22 miles from Creedmoor, NC)
- 2 days ago
- Chapel Hill, NC (22 miles from Creedmoor, NC)
- 2 days ago
Assistant Community Manager Your Role as an Assistant Community Manager: Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident...
- Raleigh, NC (22 miles from Creedmoor, NC)
- 2 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 2 days ago
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their...
FT Assistant Manager Customer Service
- Raleigh, NC (22 miles from Creedmoor, NC)
- 3 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440921 Address: USA-NC-Raleigh-3685 New Bern Avenue Store Code: Store 01259 Front End (7220620) Food Lion has been providing an easy,...
Principal Technical Account Manager
- Durham, NC (14 miles from Creedmoor, NC)
- 9 days ago
- Durham, NC (14 miles from Creedmoor, NC)
- 9 days ago
Description Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer...
- Raleigh, NC (22 miles from Creedmoor, NC)
- 10 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 10 days ago
Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always...
Full-Time Customer Service Supervisor
- Raleigh, NC (22 miles from Creedmoor, NC)
- 13 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 13 days ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Customer Success Manager (Strategic)
- Raleigh, NC (22 miles from Creedmoor, NC)
- 14 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 14 days ago
At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractor. From helping our customers to manage their service all the way to project...
Associate Manager - Client Services
- Raleigh, NC (22 miles from Creedmoor, NC)
- 16 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 16 days ago
Infosys is seeking an Associate Manager of Client Services. The Associate ManagerClient Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works...
- Durham, NC (14 miles from Creedmoor, NC)
- 16 days ago
- Durham, NC (14 miles from Creedmoor, NC)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CSC is responsibilities...
Expert Client Success Manager - Remote
- Raleigh, NC (22 miles from Creedmoor, NC)
- 17 days ago
- Raleigh, NC (22 miles from Creedmoor, NC)
- 17 days ago
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans,...
Remote WorkProgram Manager, Client Services
- Morrisville, NC (18 miles from Creedmoor, NC)
- 18 days ago
- Morrisville, NC (18 miles from Creedmoor, NC)
- 18 days ago
Overview Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise...
Demographic Data for Creedmoor, NC
Moving to Creedmoor, NC? Find some basic demographic data about Creedmoor, NC below.
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Creedmoor, NC
Highest Education Level
Customer Service Managers in Creedmoor, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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