Customer Service Manager Jobs in Asheville, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Position at Everyday Health - Professional Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 74 million...
Location: Asheville - Store 30: 1865 Hendersonville Rd. Asheville NC 28803 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
Store - ASHEVILLE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Hendersonville, NC (15 miles from Asheville, NC)
- 11 days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 11 days ago
Location: Hendersonville - Store 179: 3643 Howard Gap Rd. (at Hwy 64) Hendersonville NC 28792 Requisitos Candidatos ideales poseeran habilidades interpersonales y de comunicacion que los dejara...
Temporary - Customer Service Manager
- Woodfin, NC (4 miles from Asheville, NC)
- 11 days ago
- Woodfin, NC (4 miles from Asheville, NC)
- 11 days ago
Location: Asheville - Store 3: 915 Merrimon Ave. Asheville NC 28804 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional...
- Hendersonville, NC (15 miles from Asheville, NC)
- 13 days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 13 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Flat Rock, NC (22 miles from Asheville, NC)
- 15 days ago
- Flat Rock, NC (22 miles from Asheville, NC)
- 15 days ago
Location: Flat Rock - Store 177: 220 North Highland Lake Road Flat Rock NC 28731 Requisitos Candidatos ideales poseeran habilidades interpersonales y de comunicacion que los dejara proveer...
- Hendersonville, NC (15 miles from Asheville, NC)
- 30+ days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 30+ days ago
Location: Hendersonville - Store 11: 1980 Asheville Hwy Hendersonville NC 28792 Requisitos Candidatos ideales poseeran habilidades interpersonales y de comunicacion que los dejara proveer...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Asheville, NC
- 45+ days ago
- Asheville, NC
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Route & Customer Service Manager (Vending, Markets, Coffee Services) - Arden, NC
- Arden, NC (8 miles from Asheville, NC)
- 60+ days ago
- Arden, NC (8 miles from Asheville, NC)
- 60+ days ago
Schedule : Monday - Friday Requirement : Management and Leadership background, client-facing customer service, time management, able to adjust to changing circumstances, Excel skills and Microsoft...
Demographic Data for Asheville, NC
Moving to Asheville, NC? Find some basic demographic data about Asheville, NC below.
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Salary for Customer Service Manager Jobs in Asheville, NC
Highest Education Level
Customer Service Managers in Asheville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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