Customer Service Manager Jobs in Nanuet, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- New York, NY (23 miles from Nanuet, NY)
- 90+ days ago
- New York, NY (23 miles from Nanuet, NY)
- 90+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Regional Senior Manager, Client Services
- Port Chester, NY (18 miles from Nanuet, NY)
- 11 hours ago
- Port Chester, NY (18 miles from Nanuet, NY)
- 11 hours ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Customer Success Manager - Trade/HVO/Executive
- Port Chester, NY (18 miles from Nanuet, NY)
- 11 hours ago
- Port Chester, NY (18 miles from Nanuet, NY)
- 11 hours ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Customer Service Coordinator, Corporate
- Monsey, NY (4 miles from Nanuet, NY)
- 14 hours ago
- Monsey, NY (4 miles from Nanuet, NY)
- 14 hours ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
- New York, NY (23 miles from Nanuet, NY)
- 23 hours ago
- New York, NY (23 miles from Nanuet, NY)
- 23 hours ago
About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best...
Community Solutions Customer Experience Manager
- Stamford, CT (24 miles from Nanuet, NY)
- 1 day ago
- Stamford, CT (24 miles from Nanuet, NY)
- 1 day ago
JOB SUMMARY Responsible for understanding the overall user experience strategy and crafting business cases in order to align Spectrum Community Solutions (SCS) and the greater Charter enterprise....
Customer Experience Manager (Luxury Residential Property)
- New York, NY (23 miles from Nanuet, NY)
- 1 day ago
- New York, NY (23 miles from Nanuet, NY)
- 1 day ago
Community Manager, 8 Spruce (Residential Property) FLSA Status: Exempt, Salaried Worksite Status: On-site Were Beam Living, a multi-family residential property management company that elevates,...
- Stamford, CT (24 miles from Nanuet, NY)
- 1 day ago
- Stamford, CT (24 miles from Nanuet, NY)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Manager, Customer Service & Patient Balance Management
- Paterson, NJ (15 miles from Nanuet, NY)
- 2 days ago
- Paterson, NJ (15 miles from Nanuet, NY)
- 2 days ago
Responsible for managing the daily operations of all Customer Service tasks via telephone, internet, and mail. Responsible for managing, monitoring, and reporting on the collection of open patient...
Customer Experience Manager - Victoria's Secret - The Mall at Bay Plaza - Bronx, NY
- Bronx, NY (19 miles from Nanuet, NY)
- 3 days ago
- Bronx, NY (19 miles from Nanuet, NY)
- 3 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- New York, NY (23 miles from Nanuet, NY)
- 4 days ago
- New York, NY (23 miles from Nanuet, NY)
- 4 days ago
Local resident with area knowledge preferred Please note this internship is for our onsite direct marketing team and not for digital, branding, or social media marketing. Daily role will consist...
- Port Chester, NY (18 miles from Nanuet, NY)
- 4 days ago
- Port Chester, NY (18 miles from Nanuet, NY)
- 4 days ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
- New York, NY (23 miles from Nanuet, NY)
- 4 days ago
- New York, NY (23 miles from Nanuet, NY)
- 4 days ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...
Client Service Coordinator - 002353
- White Plains, NY (13 miles from Nanuet, NY)
- 4 days ago
- White Plains, NY (13 miles from Nanuet, NY)
- 4 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Director, Client Service, Agency
- New York, NY (23 miles from Nanuet, NY)
- 5 days ago
- New York, NY (23 miles from Nanuet, NY)
- 5 days ago
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and...
Demographic Data for Nanuet, NY
Moving to Nanuet, NY? Find some basic demographic data about Nanuet, NY below.
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Salary for Customer Service Manager Jobs in Nanuet, NY
Highest Education Level
Customer Service Managers in Nanuet, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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