Customer Service Manager Jobs in Huntington Station, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
FT Customer Experience Manager
- Westport, CT (22 miles from Huntington Station, NY)
- 13 hours ago
- Westport, CT (22 miles from Huntington Station, NY)
- 13 hours ago
Store - WESTPORT, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Supervisor - Full Time
- Lake Grove, NY (13 miles from Huntington Station, NY)
- 13 hours ago
- Lake Grove, NY (13 miles from Huntington Station, NY)
- 13 hours ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Supervisor Customer Service - ISP
- Ronkonkoma, NY (9 miles from Huntington Station, NY)
- 1 day ago
- Ronkonkoma, NY (9 miles from Huntington Station, NY)
- 1 day ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Client Services Manager- New Hyde Park, NY
- New Hyde Park, NY (17 miles from Huntington Station, NY)
- 2 days ago
- New Hyde Park, NY (17 miles from Huntington Station, NY)
- 2 days ago
Pay Range: 75,000.00- 80,000.00 *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message...
- Melville, NY (3 miles from Huntington Station, NY)
- 3 days ago
- Melville, NY (3 miles from Huntington Station, NY)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Farmingdale, NY (6 miles from Huntington Station, NY)
- 5 days ago
- Farmingdale, NY (6 miles from Huntington Station, NY)
- 5 days ago
Pay Range $16.50 - $24.55PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing...
Financial Customer Service Professional
- Stamford, CT (18 miles from Huntington Station, NY)
- 5 days ago
- Stamford, CT (18 miles from Huntington Station, NY)
- 5 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkRetail Customer Service Supervisor
- Levittown, NY (10 miles from Huntington Station, NY)
- 5 days ago
- Levittown, NY (10 miles from Huntington Station, NY)
- 5 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
- New Hyde Park, NY (17 miles from Huntington Station, NY)
- 5 days ago
- New Hyde Park, NY (17 miles from Huntington Station, NY)
- 5 days ago
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our...
PT Customer Experience Manager Medford New York
- Medford, NY (20 miles from Huntington Station, NY)
- 6 days ago
- Medford, NY (20 miles from Huntington Station, NY)
- 6 days ago
Store - Medford, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager - Full Time
- Pelham, NY (23 miles from Huntington Station, NY)
- 6 days ago
- Pelham, NY (23 miles from Huntington Station, NY)
- 6 days ago
Store - Pelham Manor, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Freeport, NY (16 miles from Huntington Station, NY)
- 7 days ago
- Freeport, NY (16 miles from Huntington Station, NY)
- 7 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Lead - Part-Time
- Stamford, CT (18 miles from Huntington Station, NY)
- 8 days ago
- Stamford, CT (18 miles from Huntington Station, NY)
- 8 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Client Service Coordinator - 001446
- Levittown, NY (10 miles from Huntington Station, NY)
- 11 days ago
- Levittown, NY (10 miles from Huntington Station, NY)
- 11 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Demographic Data for Huntington Station, NY
Moving to Huntington Station, NY? Find some basic demographic data about Huntington Station, NY below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Huntington Station, NY
Highest Education Level
Customer Service Managers in Huntington Station, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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