Customer Service Manager Jobs in Centereach, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- Fairfield, CT (23 miles from Centereach, NY)
- 1 day ago
- Fairfield, CT (23 miles from Centereach, NY)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Coordinator, Corporate
- Babylon, NY (23 miles from Centereach, NY)
- 2 days ago
- Babylon, NY (23 miles from Centereach, NY)
- 2 days ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Relationship Manager, Client Services (Hybrid)
- Edgewood, NY (10 miles from Centereach, NY)
- 3 days ago
- Edgewood, NY (10 miles from Centereach, NY)
- 3 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
Remote WorkManager Client Services (Hybrid)
- Edgewood, NY (10 miles from Centereach, NY)
- 4 days ago
- Edgewood, NY (10 miles from Centereach, NY)
- 4 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
Remote Work- Westport, CT (22 miles from Centereach, NY)
- 5 days ago
- Westport, CT (22 miles from Centereach, NY)
- 5 days ago
Title: Director of Client Services Location: Westport, CT Salary: $120,000 170,000 Contact: Paul Chatlos, ... Our client seeks a Director of Client Services to build and manage a team that works...
- Brentwood, NY (10 miles from Centereach, NY)
- 7 days ago
- Brentwood, NY (10 miles from Centereach, NY)
- 7 days ago
We are currently recruiting for a Customer Services Manager to join our Eastern team based in Brentwood, Essex....
- Huntington Station, NY (15 miles from Centereach, NY)
- 8 days ago
- Huntington Station, NY (15 miles from Centereach, NY)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Melville, NY (17 miles from Centereach, NY)
- 10 days ago
- Melville, NY (17 miles from Centereach, NY)
- 10 days ago
Our Melville Store has an immediate need for a FT Customer Service Manager....
PT Customer Experience Manager
- Westport, CT (22 miles from Centereach, NY)
- 12 days ago
- Westport, CT (22 miles from Centereach, NY)
- 12 days ago
Store - WESTPORT, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Supervisor - Full Time
- Commack, NY (10 miles from Centereach, NY)
- 12 days ago
- Commack, NY (10 miles from Centereach, NY)
- 12 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
FT Customer Experience Manager
- Rocky Point, NY (9 miles from Centereach, NY)
- 14 days ago
- Rocky Point, NY (9 miles from Centereach, NY)
- 14 days ago
FT Customer Experience Manager 3.4 3.4 out of 5 stars Rocky Point, NY Store - LI-ROCKY POINT, NY Deliver a customer centric shopping experience by managing and delivering effective front-end...
- East Norwich, NY (24 miles from Centereach, NY)
- 17 days ago
- East Norwich, NY (24 miles from Centereach, NY)
- 17 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Fairfield, CT (23 miles from Centereach, NY)
- 19 days ago
- Fairfield, CT (23 miles from Centereach, NY)
- 19 days ago
Visiting Angels of Fairfield Has an Immediate Need for a Client Service Coordinator Join our award winning team, in providing vital home care services to seniors within our community. BENEFITS: +...
Customer Service Supervisor (Front End Support)
- Huntington, NY (17 miles from Centereach, NY)
- 21 days ago
- Huntington, NY (17 miles from Centereach, NY)
- 21 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Employee Benefits Client Service Manager (hybrid)
- Melville, NY (17 miles from Centereach, NY)
- 23 days ago
- Melville, NY (17 miles from Centereach, NY)
- 23 days ago
About Premier Benefit Plans, A Division of Patriot Growth Insurance Services: Founded in 1995 on Long Island, Premier Benefit Plans is a strategically focused and service driven employee benefits...
Demographic Data for Centereach, NY
Moving to Centereach, NY? Find some basic demographic data about Centereach, NY below.
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Salary for Customer Service Manager Jobs in Centereach, NY
Highest Education Level
Customer Service Managers in Centereach, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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