Customer Service Manager Jobs in Voorhees, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Fort Washington, PA (24 miles from Voorhees, NJ)
- 10 hours ago
- Fort Washington, PA (24 miles from Voorhees, NJ)
- 10 hours ago
Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make peoples...
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 2 days ago
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 2 days ago
CUSTOMER SERVICE MANAGER Job Details Job Location Parkside Store - Philadelphia, PA Salary Range $17.75 - $21.75 Hourly Description The Customer Service Manager is responsible for the oversight, leadership...
Regional Client Service Director
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 3 days ago
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 3 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 3 days ago
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 3 days ago
Stantec Consulting Services Inc., Client Service Manager (Multiple Positions), Philadelphia, PA. Oversee and support multiple water, wastewater, and stormwater projects within budget and on...
Retail Customer Service Supervisor
- Springfield, PA (21 miles from Voorhees, NJ)
- 4 days ago
- Springfield, PA (21 miles from Voorhees, NJ)
- 4 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
BAYADA Home Health Care has an immediate opening for a Pediatric Client Services Manager in our Voorhees Pediatrics Office located in Voorhees, NJ! If you are looking for an exciting career...
- Burlington, NJ (17 miles from Voorhees, NJ)
- 6 days ago
- Burlington, NJ (17 miles from Voorhees, NJ)
- 6 days ago
TEKsystems is currently supporting a transportation client with a customer support opening in Burlington County, NJ. This role will support the customer service team with various tasks to ensure...
- Mount Laurel, NJ (8 miles from Voorhees, NJ)
- 7 days ago
- Mount Laurel, NJ (8 miles from Voorhees, NJ)
- 7 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Client Service Coordinator - 000568
- Fairless Hills, PA (24 miles from Voorhees, NJ)
- 10 days ago
- Fairless Hills, PA (24 miles from Voorhees, NJ)
- 10 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Customer Experience Manager-Victoria Secret-Oxford Valley-Langhorne, PA
- Langhorne, PA (23 miles from Voorhees, NJ)
- 12 days ago
- Langhorne, PA (23 miles from Voorhees, NJ)
- 12 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Fort Washington, PA (24 miles from Voorhees, NJ)
- 12 days ago
- Fort Washington, PA (24 miles from Voorhees, NJ)
- 12 days ago
Job Classification: Sales - Sales At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing...
Insurance Client Relations Manager
- Media, PA (24 miles from Voorhees, NJ)
- 16 days ago
- Media, PA (24 miles from Voorhees, NJ)
- 16 days ago
Who We Are *REMOTE OPPORUNITY* Modotech, Inc. is an insurance technology firm specializing in policy administration systems for Property & Casualty insurance companies and managing general agents....
Remote WorkSupply Chain Customer Service Manager
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 16 days ago
- Philadelphia, PA (13 miles from Voorhees, NJ)
- 16 days ago
Catalent Pharma Solutions in Philadelphia, PA is hiring a Supply Chain Customer Service Manager....
Customer Service Coordinator - 3rd Shift
- Swedesboro, NJ (21 miles from Voorhees, NJ)
- 17 days ago
- Swedesboro, NJ (21 miles from Voorhees, NJ)
- 17 days ago
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This...
Demographic Data for Voorhees, NJ
Moving to Voorhees, NJ? Find some basic demographic data about Voorhees, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Voorhees, NJ
Highest Education Level
Customer Service Managers in Voorhees, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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