Customer Service Manager Jobs in Livingston, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Edison, NJ (18 miles from Livingston, NJ)
- 4 hours ago
- Edison, NJ (18 miles from Livingston, NJ)
- 4 hours ago
Salary Range $83,740-$110,880 Position Overview The Customer Experience Manager owns the business side of the relationship with Tier 2 and 3 customers in the region. The position builds working...
Assistant Customer Experience Manager
- Randolph, NJ (13 miles from Livingston, NJ)
- 6 hours ago
- Randolph, NJ (13 miles from Livingston, NJ)
- 6 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- New York, NY (17 miles from Livingston, NJ)
- 9 hours ago
- New York, NY (17 miles from Livingston, NJ)
- 9 hours ago
Company DescriptionSince 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup...
Customer Support Manager, Social Media
- New York, NY (17 miles from Livingston, NJ)
- 15 hours ago
- New York, NY (17 miles from Livingston, NJ)
- 15 hours ago
Job Summary: Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit...
Corporate Social Responsibility (CSR) Manager
- New York, NY (17 miles from Livingston, NJ)
- 16 hours ago
- New York, NY (17 miles from Livingston, NJ)
- 16 hours ago
Introduction We are looking for a Corporate Social Responsibility (CSR) Manager in US. This role will be responsible for regional IBM CSR representation and execution of key programs and...
Customer Success Manager, Car Rental
- Teaneck, NJ (18 miles from Livingston, NJ)
- 1 day ago
- Teaneck, NJ (18 miles from Livingston, NJ)
- 1 day ago
About The Position At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle...
Customer Experience Manager - Victoria's Secret - 125th St - New York, NY
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Senior Staff Product Manager, Customer Support (Mailchimp)
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
Overview Intuit, the global technology platform dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its...
Client Service Coordinator in New York, NY
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
- New York, NY (17 miles from Livingston, NJ)
- 1 day ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
- Ridgewood, NJ (17 miles from Livingston, NJ)
- 2 days ago
- Ridgewood, NJ (17 miles from Livingston, NJ)
- 2 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Bridgewater, NJ (20 miles from Livingston, NJ)
- 3 days ago
- Bridgewater, NJ (20 miles from Livingston, NJ)
- 3 days ago
Client Services Coordinator Job Details Job Location New Jersey Office of Norris McLaughlin PA - Bridgewater, NJ Salary Range $55000.00 - $65000.00 Salary Description Primary Responsibilities:...
- Passaic, NJ (11 miles from Livingston, NJ)
- 3 days ago
- Passaic, NJ (11 miles from Livingston, NJ)
- 3 days ago
Customer Service Coordinator F. Schumacher & Co. - 3.1 Passaic, NJ Job Details Estimated: $37.9K - $44.4K a year 13 hours ago Benefits Profit sharing Health savings account Paid holidays...
- New York, NY (17 miles from Livingston, NJ)
- 3 days ago
- New York, NY (17 miles from Livingston, NJ)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Senior Client Success Manager - Programmatic (Political & Advocacy)
- New York, NY (17 miles from Livingston, NJ)
- 4 days ago
- New York, NY (17 miles from Livingston, NJ)
- 4 days ago
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to...
Senior Client Success Manager - Programmatic
- New York, NY (17 miles from Livingston, NJ)
- 4 days ago
- New York, NY (17 miles from Livingston, NJ)
- 4 days ago
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to...
Demographic Data for Livingston, NJ
Moving to Livingston, NJ? Find some basic demographic data about Livingston, NJ below.
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Salary for Customer Service Manager Jobs in Livingston, NJ
Highest Education Level
Customer Service Managers in Livingston, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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