Customer Service Manager Jobs in Flemington, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Phillipsburg, NJ (18 miles from Flemington, NJ)
- 2 days ago
- Phillipsburg, NJ (18 miles from Flemington, NJ)
- 2 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Trenton, NJ (21 miles from Flemington, NJ)
- 2 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Princeton, NJ (14 miles from Flemington, NJ)
- 3 days ago
- Princeton, NJ (14 miles from Flemington, NJ)
- 3 days ago
Customer Experience Manager - 320 Princeton Five Below - [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while...
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 3 days ago
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Experience Manager - 320 Princeton
- Princeton, NJ (14 miles from Flemington, NJ)
- 4 days ago
- Princeton, NJ (14 miles from Flemington, NJ)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Plainfield, NJ (24 miles from Flemington, NJ)
- 4 days ago
- Plainfield, NJ (24 miles from Flemington, NJ)
- 4 days ago
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
- Watchung, NJ (23 miles from Flemington, NJ)
- 6 days ago
- Watchung, NJ (23 miles from Flemington, NJ)
- 6 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Piscataway, NJ (21 miles from Flemington, NJ)
- 7 days ago
- Piscataway, NJ (21 miles from Flemington, NJ)
- 7 days ago
Title : Customer Care Manager Reports to : Director of Operations Summary: The Customer Service Manager ensures quality of services and customer satisfaction among VRC operations....
Sr Customer Experience Manager
- Trenton, NJ (21 miles from Flemington, NJ)
- 9 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 9 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Client Service Coordinator - 000568
- Fairless Hills, PA (23 miles from Flemington, NJ)
- 10 days ago
- Fairless Hills, PA (23 miles from Flemington, NJ)
- 10 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Full-Time Customer Service Supervisor
- Hamilton, NJ (21 miles from Flemington, NJ)
- 11 days ago
- Hamilton, NJ (21 miles from Flemington, NJ)
- 11 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Associate Manager - Client Services
- Bridgewater, NJ (14 miles from Flemington, NJ)
- 11 days ago
- Bridgewater, NJ (14 miles from Flemington, NJ)
- 11 days ago
Job Description Infosys is seeking an Associate Manager of Client Services. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope....
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 12 days ago
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 12 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Experience Manager-Victoria Secret-Oxford Valley-Langhorne, PA
- Langhorne, PA (23 miles from Flemington, NJ)
- 12 days ago
- Langhorne, PA (23 miles from Flemington, NJ)
- 12 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Trenton, NJ (21 miles from Flemington, NJ)
- 12 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Demographic Data for Flemington, NJ
Moving to Flemington, NJ? Find some basic demographic data about Flemington, NJ below.
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Salary for Customer Service Manager Jobs in Flemington, NJ
Highest Education Level
Customer Service Managers in Flemington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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