Customer Service Manager Jobs in Flemington, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Hamilton, NJ (21 miles from Flemington, NJ)
- 1 day ago
- Hamilton, NJ (21 miles from Flemington, NJ)
- 1 day ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Flanders, NJ (24 miles from Flemington, NJ)
- 2 days ago
- Flanders, NJ (24 miles from Flemington, NJ)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Princeton, NJ (14 miles from Flemington, NJ)
- 3 days ago
- Princeton, NJ (14 miles from Flemington, NJ)
- 3 days ago
Position Overview: The Customer Service Manager will oversee the customer service operations related to membership, certification, and education programs while also playing a key role in member engagement...
- Trenton, NJ (21 miles from Flemington, NJ)
- 4 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 4 days ago
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote Work- Warminster, PA (23 miles from Flemington, NJ)
- 6 days ago
- Warminster, PA (23 miles from Flemington, NJ)
- 6 days ago
Job Title: Industrial Account Manager Job Objective : To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. Drive...
- Langhorne, PA (23 miles from Flemington, NJ)
- 7 days ago
- Langhorne, PA (23 miles from Flemington, NJ)
- 7 days ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
Supervisor, Customer Service Management
- Trenton, NJ (21 miles from Flemington, NJ)
- 7 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 7 days ago
.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote WorkCustomer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 8 days ago
- Hillsborough, NJ (9 miles from Flemington, NJ)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Coordinator $18 hourly
- Monmouth Junction, NJ (18 miles from Flemington, NJ)
- 10 days ago
- Monmouth Junction, NJ (18 miles from Flemington, NJ)
- 10 days ago
center experience and prior dispatcher experience is preferable....
Retail Customer Service Supervisor
- Warminster, PA (23 miles from Flemington, NJ)
- 10 days ago
- Warminster, PA (23 miles from Flemington, NJ)
- 10 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Manager Client Service Management
- Trenton, NJ (21 miles from Flemington, NJ)
- 11 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 11 days ago
Manager Client Service Management CVS Health - 3.2 Trenton, NJ Job Details Full-time $54,300 - $159,120 a year 7 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending...
Sr Lead Customer Experience Manager
- Trenton, NJ (21 miles from Flemington, NJ)
- 12 days ago
- Trenton, NJ (21 miles from Flemington, NJ)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Piscataway, NJ (21 miles from Flemington, NJ)
- 14 days ago
- Piscataway, NJ (21 miles from Flemington, NJ)
- 14 days ago
Job Description: Job brief We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation....
Full-Time Customer Service Supervisor
- Doylestown, PA (20 miles from Flemington, NJ)
- 16 days ago
- Doylestown, PA (20 miles from Flemington, NJ)
- 16 days ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Associate Manager - Client Services
- Bridgewater, NJ (14 miles from Flemington, NJ)
- 16 days ago
- Bridgewater, NJ (14 miles from Flemington, NJ)
- 16 days ago
Infosys is seeking an Associate Manager of Client Services. The Associate ManagerClient Services (AMCS) is responsible for all client interfaces within the assigned accounts' scope. The AMCS works...
Demographic Data for Flemington, NJ
Moving to Flemington, NJ? Find some basic demographic data about Flemington, NJ below.
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Salary for Customer Service Manager Jobs in Flemington, NJ
Highest Education Level
Customer Service Managers in Flemington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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