Customer Service Manager Jobs in Deptford, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Philadelphia, PA (9 miles from Deptford, NJ)
- 10 hours ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 10 hours ago
Philadelphia, PA 1 DAYS AGO 21741198 Summary Philadelphia, PA Competitive Salary 5 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description...
- Philadelphia, PA (9 miles from Deptford, NJ)
- 15 hours ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 15 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Berwyn, PA (22 miles from Deptford, NJ)
- 15 hours ago
- Berwyn, PA (22 miles from Deptford, NJ)
- 15 hours ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
- Mount Laurel, NJ (15 miles from Deptford, NJ)
- 1 day ago
- Mount Laurel, NJ (15 miles from Deptford, NJ)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Plymouth Meeting, PA (21 miles from Deptford, NJ)
- 2 days ago
- Plymouth Meeting, PA (21 miles from Deptford, NJ)
- 2 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Philadelphia, PA (9 miles from Deptford, NJ)
- 3 days ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Senior Executive/Assistant Manager-Customer service
- Philadelphia, PA (9 miles from Deptford, NJ)
- 5 days ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 5 days ago
About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
- Philadelphia, PA (9 miles from Deptford, NJ)
- 6 days ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 6 days ago
SUMMARY Would you like to be a part of a team that values strong work ethics, have a flexible work schedule, as well as meeting interesting people? Look no further, PRWT has an exciting...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Wyncote, PA (18 miles from Deptford, NJ)
- 7 days ago
- Wyncote, PA (18 miles from Deptford, NJ)
- 7 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Regional Customer Service Manager
- Devon, PA (21 miles from Deptford, NJ)
- 7 days ago
- Devon, PA (21 miles from Deptford, NJ)
- 7 days ago
The Regional Customer Service Manager is a critical linkage point between external and internal customers, enabling JMs strategy of Focus, Simplify and Execute.The position is responsible for leading...
Customer Service Lead - Part-Time
- Philadelphia, PA (9 miles from Deptford, NJ)
- 7 days ago
- Philadelphia, PA (9 miles from Deptford, NJ)
- 7 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Work From Home - Customer Service Coordinator - Estates
- Wilmington, DE (20 miles from Deptford, NJ)
- 11 days ago
- Wilmington, DE (20 miles from Deptford, NJ)
- 11 days ago
center experience At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications: At least 3 years of customer service or call center experience At least 6 months of...
Remote WorkLogistics & Customer Service Coordinator
- Croydon, PA (23 miles from Deptford, NJ)
- 14 days ago
- Croydon, PA (23 miles from Deptford, NJ)
- 14 days ago
Are you ready to be the backbone of a fast-moving logistics operation? Do you thrive in high-energy environments where your attention to detail, customer focus, and communication skills truly make...
- Rydal, PA (19 miles from Deptford, NJ)
- 15 days ago
- Rydal, PA (19 miles from Deptford, NJ)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Demographic Data for Deptford, NJ
Moving to Deptford, NJ? Find some basic demographic data about Deptford, NJ below.
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Salary for Customer Service Manager Jobs in Deptford, NJ
Highest Education Level
Customer Service Managers in Deptford, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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