Customer Service Manager Jobs in Cinnaminson, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Five Below
- Cherry Hill, NJ (5 miles from Cinnaminson, NJ)
- 1 day ago
- Cherry Hill, NJ (5 miles from Cinnaminson, NJ)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Hobby Lobby
- Lawrenceville, NJ (24 miles from Cinnaminson, NJ)
- 1 day ago
- Lawrenceville, NJ (24 miles from Cinnaminson, NJ)
- 1 day ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
In PersonCoordinator, Customer Care Center - Customer Service
- Ocwen Financial Corporation
- Mount Laurel, NJ (5 miles from Cinnaminson, NJ)
- 2 days ago
- Mount Laurel, NJ (5 miles from Cinnaminson, NJ)
- 2 days ago
The Coordinator, Customer Service is a customer-facing role responsible for delivering exceptional quality support to customers by answering incoming phone calls and resolving all customer...
In Person- Jillamy
- Warminster, PA (15 miles from Cinnaminson, NJ)
- 3 days ago
- Warminster, PA (15 miles from Cinnaminson, NJ)
- 3 days ago
This position is responsible for day-to-day customer service and support. Ensures superior and responsive customer service in support of current clients and to secure new business. Daily customer...
In Person- Try
- Warminster, PA (15 miles from Cinnaminson, NJ)
- 4 days ago
- Warminster, PA (15 miles from Cinnaminson, NJ)
- 4 days ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
RemoteClient Success Manager (Managed Services)
- Computacenter PLC
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 4 days ago
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 4 days ago
About the role Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments. Annual compensation: $165K - $170K...
In PersonSenior Manager - Client Services
- Veeva Systems
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 5 days ago
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 5 days ago
Requirements 4+ years of digital marketing strategy and account management experience in a healthcare/pharma agency setting; proven ability to manage multiple accounts and cultivate high-trust client...
Remote- Gallagher
- Media, PA (23 miles from Cinnaminson, NJ)
- 7 days ago
- Media, PA (23 miles from Cinnaminson, NJ)
- 7 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In Person- Goodwill
- Ewing, NJ (20 miles from Cinnaminson, NJ)
- 8 days ago
- Ewing, NJ (20 miles from Cinnaminson, NJ)
- 8 days ago
The Customer Service Manager directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business....
In Person Part TimeCustomer Service Lead - Part-Time
- Burlington
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 8 days ago
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 8 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- Goodwill Keystone Area
- Berwyn, PA (24 miles from Cinnaminson, NJ)
- 9 days ago
- Berwyn, PA (24 miles from Cinnaminson, NJ)
- 9 days ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
In Person- Eliassen Group
- Trenton, NJ (19 miles from Cinnaminson, NJ)
- 11 days ago
- Trenton, NJ (19 miles from Cinnaminson, NJ)
- 11 days ago
Job Order Number: DF0772030 Job Title: Client Services Director Company: Eliassen Group Location: Trenton, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonAirport Customer Service Supervisor(AeroMexico)PHL
- Unifi Aviation, LLC
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 11 days ago
- Philadelphia, PA (9 miles from Cinnaminson, NJ)
- 11 days ago
General information Job Title Airport Customer Service Supervisor(AeroMexico)PHL Date Friday, May 22, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 23.19...
In Person- BJ's Wholesale Club
- Springfield, PA (19 miles from Cinnaminson, NJ)
- 12 days ago
- Springfield, PA (19 miles from Cinnaminson, NJ)
- 12 days ago
A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...
In PersonFull Time Customer Service Coordinator
- TJX
- North Wales, PA (19 miles from Cinnaminson, NJ)
- 13 days ago
- North Wales, PA (19 miles from Cinnaminson, NJ)
- 13 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeDemographic Data for Cinnaminson, NJ
Moving to Cinnaminson, NJ? Find some basic demographic data about Cinnaminson, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Cinnaminson, NJ
Highest Education Level
Customer Service Managers in Cinnaminson, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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