Customer Service Manager Jobs in Burlington, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Waste and Recycling Customer Service Manager
- GPAC
- Philadelphia, PA (19 miles from Burlington, NJ)
- moments ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- moments ago
We are seeking an experienced Customer Service Manager to lead and develop a customer service team within a fast-paced waste and recycling operation....
In Person- Five Below
- Cherry Hill, NJ (14 miles from Burlington, NJ)
- 1 day ago
- Cherry Hill, NJ (14 miles from Burlington, NJ)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Hobby Lobby
- Lawrenceville, NJ (15 miles from Burlington, NJ)
- 1 day ago
- Lawrenceville, NJ (15 miles from Burlington, NJ)
- 1 day ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
In PersonCoordinator, Customer Care Center - Customer Service
- Ocwen Financial Corporation
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 2 days ago
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 2 days ago
The Coordinator, Customer Service is a customer-facing role responsible for delivering exceptional quality support to customers by answering incoming phone calls and resolving all customer...
In Person- Jillamy
- Warminster, PA (15 miles from Burlington, NJ)
- 4 days ago
- Warminster, PA (15 miles from Burlington, NJ)
- 4 days ago
This position is responsible for day-to-day customer service and support. Ensures superior and responsive customer service in support of current clients and to secure new business. Daily customer...
In Person- Try
- Warminster, PA (15 miles from Burlington, NJ)
- 4 days ago
- Warminster, PA (15 miles from Burlington, NJ)
- 4 days ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
RemoteClient Success Manager (Managed Services)
- Computacenter PLC
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
About the role Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments. Annual compensation: $165K - $170K...
In PersonSenior Manager - Client Services
- Veeva Systems
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
Requirements 4+ years of digital marketing strategy and account management experience in a healthcare/pharma agency setting; proven ability to manage multiple accounts and cultivate high-trust client...
Remote- Penske Truck Leasing
- Cranbury, NJ (23 miles from Burlington, NJ)
- 6 days ago
- Cranbury, NJ (23 miles from Burlington, NJ)
- 6 days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
In Person- Goodwill
- Ewing, NJ (12 miles from Burlington, NJ)
- 8 days ago
- Ewing, NJ (12 miles from Burlington, NJ)
- 8 days ago
The Customer Service Manager directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business....
In Person Part TimeCustomer Service Lead - Part-Time
- Burlington
- Philadelphia, PA (19 miles from Burlington, NJ)
- 8 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 8 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- Eliassen Group
- Trenton, NJ (10 miles from Burlington, NJ)
- 11 days ago
- Trenton, NJ (10 miles from Burlington, NJ)
- 11 days ago
Job Order Number: DF0772030 Job Title: Client Services Director Company: Eliassen Group Location: Trenton, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonAirport Customer Service Supervisor(AeroMexico)PHL
- Unifi Aviation, LLC
- Philadelphia, PA (19 miles from Burlington, NJ)
- 12 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 12 days ago
General information Job Title Airport Customer Service Supervisor(AeroMexico)PHL Date Friday, May 22, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 23.19...
In PersonFull Time Customer Service Coordinator
- TJX
- North Wales, PA (23 miles from Burlington, NJ)
- 13 days ago
- North Wales, PA (23 miles from Burlington, NJ)
- 13 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeCustomer Service Manager - Full Time
- Goodwill Keystone Area
- Hartsville, PA (15 miles from Burlington, NJ)
- 14 days ago
- Hartsville, PA (15 miles from Burlington, NJ)
- 14 days ago
The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising....
In Person Full TimeDemographic Data for Burlington, NJ
Moving to Burlington, NJ? Find some basic demographic data about Burlington, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Burlington, NJ
Highest Education Level
Customer Service Managers in Burlington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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