Customer Service Manager Jobs in Bedminster, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Phillipsburg, NJ (23 miles from Bedminster, NJ)
- 2 days ago
- Phillipsburg, NJ (23 miles from Bedminster, NJ)
- 2 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Regional Client Service Director
- Millburn, NJ (20 miles from Bedminster, NJ)
- 2 days ago
- Millburn, NJ (20 miles from Bedminster, NJ)
- 2 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Princeton, NJ (19 miles from Bedminster, NJ)
- 3 days ago
- Princeton, NJ (19 miles from Bedminster, NJ)
- 3 days ago
Customer Experience Manager - 320 Princeton Five Below - [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while...
- Hillsborough, NJ (10 miles from Bedminster, NJ)
- 3 days ago
- Hillsborough, NJ (10 miles from Bedminster, NJ)
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
0782 - I.B.S. - Institutional (ITCL) - CSCO - CUSTOMER SERVICE COORDINATOR
- Livingston, NJ (20 miles from Bedminster, NJ)
- 3 days ago
- Livingston, NJ (20 miles from Bedminster, NJ)
- 3 days ago
0782 - I.B.S. - Institutional (ITCL) - CSCO - CUSTOMER SERVICE COORDINATOR Req #1085 9 Peach Tree Hill Rd, Livingston, NJ 07039, USA Job Description Posted Wednesday, June 25, 2025 at 10:00 PM...
Customer Experience Manager - 320 Princeton
- Princeton, NJ (19 miles from Bedminster, NJ)
- 4 days ago
- Princeton, NJ (19 miles from Bedminster, NJ)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Associate Director, Client Services
- New Providence, NJ (15 miles from Bedminster, NJ)
- 4 days ago
- New Providence, NJ (15 miles from Bedminster, NJ)
- 4 days ago
Job Overview:** Manages a group of client service professionals within a part of a large market or region. Responsible for quality and service to client, ensuring client obtains maximum value from...
- Plainfield, NJ (13 miles from Bedminster, NJ)
- 4 days ago
- Plainfield, NJ (13 miles from Bedminster, NJ)
- 4 days ago
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
- Rockaway, NJ (23 miles from Bedminster, NJ)
- 5 days ago
- Rockaway, NJ (23 miles from Bedminster, NJ)
- 5 days ago
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its...
- Watchung, NJ (12 miles from Bedminster, NJ)
- 6 days ago
- Watchung, NJ (12 miles from Bedminster, NJ)
- 6 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Piscataway, NJ (13 miles from Bedminster, NJ)
- 7 days ago
- Piscataway, NJ (13 miles from Bedminster, NJ)
- 7 days ago
Title : Customer Care Manager Reports to : Director of Operations Summary: The Customer Service Manager ensures quality of services and customer satisfaction among VRC operations....
Associate Manager - Client Services
- Bridgewater, NJ (5 miles from Bedminster, NJ)
- 11 days ago
- Bridgewater, NJ (5 miles from Bedminster, NJ)
- 11 days ago
Job Description Infosys is seeking an Associate Manager of Client Services. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope....
Personal Lines Client Service Manager
- Whippany, NJ (17 miles from Bedminster, NJ)
- 12 days ago
- Whippany, NJ (17 miles from Bedminster, NJ)
- 12 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Remote WorkCustomer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Hillsborough, NJ (10 miles from Bedminster, NJ)
- 12 days ago
- Hillsborough, NJ (10 miles from Bedminster, NJ)
- 12 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Cedar Knolls, NJ (16 miles from Bedminster, NJ)
- 14 days ago
- Cedar Knolls, NJ (16 miles from Bedminster, NJ)
- 14 days ago
" Imagine a workplace where your expertise is valued, your ideas spark change, and creativity fuels innovation. Fingerpaint Group is a vibrant blend of individuals, a full spectrum of life science...
Demographic Data for Bedminster, NJ
Moving to Bedminster, NJ? Find some basic demographic data about Bedminster, NJ below.
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Salary for Customer Service Manager Jobs in Bedminster, NJ
Highest Education Level
Customer Service Managers in Bedminster, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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