Customer Service Manager Jobs in Seabrook, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Salem, NH (19 miles from Seabrook, NH)
- 10 hours ago
- Salem, NH (19 miles from Seabrook, NH)
- 10 hours ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Customer Service Lead - M-F 8:30-2:30
- Amesbury, MA (4 miles from Seabrook, NH)
- 5 days ago
- Amesbury, MA (4 miles from Seabrook, NH)
- 5 days ago
Well established local company with national footprint has an opening for a dynamic, spirited and detail oriented customer service lead. You should be VERY reliable, positive, and proficient in...
FT Customer Service Manager Trainee (H)
- Hampton, NH (3 miles from Seabrook, NH)
- 5 days ago
- Hampton, NH (3 miles from Seabrook, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439866 Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Management (2741242) Hannaford Supermarkets started out as a...
Customer Service Manager Experience Architect
- Andover, MA (22 miles from Seabrook, NH)
- 8 days ago
- Andover, MA (22 miles from Seabrook, NH)
- 8 days ago
The town of Andover is thrilled to announce a job opening for the role of Experience Architect (Customer Service Manager) in the IT department....
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- North Reading, MA (23 miles from Seabrook, NH)
- 11 days ago
- North Reading, MA (23 miles from Seabrook, NH)
- 11 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
- Salem, NH (19 miles from Seabrook, NH)
- 12 days ago
- Salem, NH (19 miles from Seabrook, NH)
- 12 days ago
ADP is hiring a Client Service Manager III.** In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
Customer Service Manager Trainee (H)
- Raymond, NH (19 miles from Seabrook, NH)
- 12 days ago
- Raymond, NH (19 miles from Seabrook, NH)
- 12 days ago
Customer Service Manager Trainee (H) Hannaford Supermarkets United States, Hampshire, Raymond 2 Freetown Road (Show on map) Jun 16, 2025 Address: USA-NH-Raymond-2 Freetown Road Store Code: Store 08120...
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
FT Customer Service Manager Trainee (H)
- Hampstead, NH (15 miles from Seabrook, NH)
- 14 days ago
- Hampstead, NH (15 miles from Seabrook, NH)
- 14 days ago
FT Customer Service Manager Trainee (H) Hannaford Supermarkets United States, Hampshire, East Hampstead Jun 15, 2025 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Management...
Customer Service Manager Trainee (H)
- Derry, NH (20 miles from Seabrook, NH)
- 20 days ago
- Derry, NH (20 miles from Seabrook, NH)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436599 Address: USA-NH-Derry-35 Manchester Drive Store Code: Store 08016 Management (2756246) Hannaford Supermarkets started out as a...
Customer Service Manager Trainee (H)
- York, ME (21 miles from Seabrook, NH)
- 20 days ago
- York, ME (21 miles from Seabrook, NH)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437140 Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Management (2741219) Hannaford Supermarkets started out as a...
Retail Customer Service Supervisor
- Danvers, MA (21 miles from Seabrook, NH)
- 21 days ago
- Danvers, MA (21 miles from Seabrook, NH)
- 21 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
- Beverly, MA (21 miles from Seabrook, NH)
- 24 days ago
- Beverly, MA (21 miles from Seabrook, NH)
- 24 days ago
The Customer Care Coordinator will be responsible for delivering exceptional support to both patients and healthcare providers through phone and email communication. This role combines customer...
Retail Full-Time Customer Experience Manager
- Epping, NH (15 miles from Seabrook, NH)
- 29 days ago
- Epping, NH (15 miles from Seabrook, NH)
- 29 days ago
Store - EPPING, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Services Coordinator II
- Portsmouth, NH (13 miles from Seabrook, NH)
- 30+ days ago
- Portsmouth, NH (13 miles from Seabrook, NH)
- 30+ days ago
FUNCTION: Working under the direction and guidelines established by the Mortgage Origination Processing Manager, provides superior customer service by responding to mortgage inbound and outbound...
Demographic Data for Seabrook, NH
Moving to Seabrook, NH? Find some basic demographic data about Seabrook, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Seabrook, NH
Highest Education Level
Customer Service Managers in Seabrook, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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