Customer Service Manager Jobs in Seabrook, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Michaels Stores
- Danvers, MA (21 miles from Seabrook, NH)
- 3 days ago
- Danvers, MA (21 miles from Seabrook, NH)
- 3 days ago
Store - BOS-DANVERS, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In PersonSupervisor Cust Service - Integrated Supply
- Vallen Distribution
- Haverhill, MA (11 miles from Seabrook, NH)
- 6 days ago
- Haverhill, MA (11 miles from Seabrook, NH)
- 6 days ago
Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation...
In PersonFT Customer Service Manager Trainee (H)
- Hannaford Bros Co
- York, ME (21 miles from Seabrook, NH)
- 8 days ago
- York, ME (21 miles from Seabrook, NH)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 501663 Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Management (2741219) Hannaford Supermarkets started out as a...
In Person- Whole Foods Market
- Salem, NH (19 miles from Seabrook, NH)
- 14 days ago
- Salem, NH (19 miles from Seabrook, NH)
- 14 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonCustomer Experience Manager- Rockingham Mall
- Five Below
- Salem, NH (19 miles from Seabrook, NH)
- 16 days ago
- Salem, NH (19 miles from Seabrook, NH)
- 16 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In PersonBuilding Automation Client Service Manager
- Siemens
- Portsmouth, NH (13 miles from Seabrook, NH)
- 45+ days ago
- Portsmouth, NH (13 miles from Seabrook, NH)
- 45+ days ago
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work,...
HybridTemporary PT Customer Experience Manager
- Michaels Stores
- Salem, NH (19 miles from Seabrook, NH)
- 45+ days ago
- Salem, NH (19 miles from Seabrook, NH)
- 45+ days ago
Store - SALEM, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
In Person Part TimeMedicare Sales and Customer Services Manager
- Erickson Senior Living
- Peabody, MA (24 miles from Seabrook, NH)
- 60+ days ago
- Peabody, MA (24 miles from Seabrook, NH)
- 60+ days ago
Location: Brooksby Village by Erickson Senior Living Join us as a Medicare Sales and Customer Service Manager, also known as our Health Insurance Resource Manager (HIRM)....
In PersonNew opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
In PersonFT Assistant Manager Customer Service
- Hannaford Bros Co
- Hampton, NH (3 miles from Seabrook, NH)
- 90+ days ago
- Hampton, NH (3 miles from Seabrook, NH)
- 90+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 476168 Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Front End (5151709) Hannaford Supermarkets started out as a...
In PersonDemographic Data for Seabrook, NH
Moving to Seabrook, NH? Find some basic demographic data about Seabrook, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Seabrook, NH
Highest Education Level
Customer Service Managers in Seabrook, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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