Customer Service Manager Jobs in Hampton, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Plaistow, NH (14 miles from Hampton, NH)
- 1 day ago
- Plaistow, NH (14 miles from Hampton, NH)
- 1 day ago
A Day in the Life: Were looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience....
- Salem, NH (21 miles from Hampton, NH)
- 2 days ago
- Salem, NH (21 miles from Hampton, NH)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
FT Customer Service Manager Trainee (H)
- Dover, NH (17 miles from Hampton, NH)
- 8 days ago
- Dover, NH (17 miles from Hampton, NH)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 448349 Address: USA-NH-Dover-30 Grapevine Drive Store Code: Store 08242 Management (2741214) Hannaford Supermarkets started out as a...
- Seabrook, NH (3 miles from Hampton, NH)
- 13 days ago
- Seabrook, NH (3 miles from Hampton, NH)
- 13 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
FT Assistant Manager Customer Service
- Dover, NH (17 miles from Hampton, NH)
- 14 days ago
- Dover, NH (17 miles from Hampton, NH)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 447221 Address: USA-NH-Dover-30 Grapevine Drive Store Code: Store 08242 Front End (5151678) Hannaford Supermarkets started out as a...
- North Hampton, NH (3 miles from Hampton, NH)
- 30+ days ago
- North Hampton, NH (3 miles from Hampton, NH)
- 30+ days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- North Andover, MA (21 miles from Hampton, NH)
- 45+ days ago
- North Andover, MA (21 miles from Hampton, NH)
- 45+ days ago
Were Watts. Together, were reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to...
- Salem, NH (21 miles from Hampton, NH)
- 45+ days ago
- Salem, NH (21 miles from Hampton, NH)
- 45+ days ago
ADP is hiring a Client Service Manager II. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
- Salem, NH (21 miles from Hampton, NH)
- 45+ days ago
- Salem, NH (21 miles from Hampton, NH)
- 45+ days ago
ADP is hiring a Client Service Manager II. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
Customer Service Manager Trainee (H) - 8435
- Exeter, NH (7 miles from Hampton, NH)
- 90+ days ago
- Exeter, NH (7 miles from Hampton, NH)
- 90+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 426445 Address: USA-NH-Exeter-141 Portsmouth Ave Store Code: Store 08435 MANAGEMENT (2741243) Hannaford Supermarkets started out as a...
Demographic Data for Hampton, NH
Moving to Hampton, NH? Find some basic demographic data about Hampton, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Hampton, NH
Highest Education Level
Customer Service Managers in Hampton, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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