Customer Service Manager Jobs in N Las Vegas, NV
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Multi Site Customer Service Coordinator
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 3 hours ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 3 hours ago
Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations,...
Supervisor Customer Service - LAS
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 2 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 2 days ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 2 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 2 days ago
Pay Range $15.15 - $22.65PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing...
Technical Customer Experience Manager- NAVY/DOD
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 5 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 5 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Clerical / Customer Service Manager / sales
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 12 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 12 days ago
Clerical / Customer Service Manager / sales (Las Vegas) DMV4ME compensation: Starts at $14 per hour employment type: job title: Clerical Office Staff Currently hiring at a local DMV service provider...
Customer Service Manager - Fixed Route
- North Las Vegas, NV
- 13 days ago
- North Las Vegas, NV
- 13 days ago
Customer Service and QA Manager Transdev in Las Vegas, NV is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly,...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 13 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 13 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 14 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 14 days ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA **Summary** This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part...
Customer Service Lead NV, Job 183.25
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 14 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 14 days ago
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Client Service Coordinator - 001381
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 25 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 25 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 27 days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 27 days ago
ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in...
Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 30+ days ago
Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a...
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from N Las Vegas, NV)
- 30+ days ago
Store - VEGAS-RAINBOW BLVD, NVDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for N Las Vegas, NV
Moving to N Las Vegas, NV? Find some basic demographic data about N Las Vegas, NV below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in N Las Vegas, NV
Highest Education Level
Customer Service Managers in N Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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