Customer Service Manager Jobs in Saint Louis, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Lead - Part-Time
- Kirkwood, MO (13 miles from Saint Louis, MO)
- 13 hours ago
- Kirkwood, MO (13 miles from Saint Louis, MO)
- 13 hours ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Client Service Coordinator in O'Fallon, IL
- O Fallon, IL (15 miles from Saint Louis, MO)
- 19 hours ago
- O Fallon, IL (15 miles from Saint Louis, MO)
- 19 hours ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 5 days ago
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 5 days ago
Join our team and BE AWESOME TODAY! Green Clean Commercial is looking for a Customer Service Coordinator to work on our team in a very cool and productive work environment! This is the perfect job...
- Kirkwood, MO (13 miles from Saint Louis, MO)
- 5 days ago
- Kirkwood, MO (13 miles from Saint Louis, MO)
- 5 days ago
Veterinary Receptionist Join Our Caring, Pet-Loving Team! About Us: Were more than just a veterinary clinic were a team of compassionate animal lovers dedicated to providing the very best care for...
Financial Customer Service Professional
- Ballwin, MO (19 miles from Saint Louis, MO)
- 5 days ago
- Ballwin, MO (19 miles from Saint Louis, MO)
- 5 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkCustomer Service Coordinator - Manufacturing Support
- Breckenridge Hills, MO (10 miles from Saint Louis, MO)
- 5 days ago
- Breckenridge Hills, MO (10 miles from Saint Louis, MO)
- 5 days ago
Description Description The Gund Company has an immediate opening at our St. Louis, MO manufacturing plant for a full-time Customer Service - Manufacturing Support. Join our team today! Do you...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Sr Business Manager, Client Services. - Dairy/Frozen/Center Store (Remote)
- Saint Louis, MO
- 6 days ago
- Saint Louis, MO
- 6 days ago
Summary Senior Business Manager At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Business Manager to be responsible for the overall management of a single...
Remote WorkAbout Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond...
Client Services Coordinator - Marketing
- Clayton, MO (7 miles from Saint Louis, MO)
- 7 days ago
- Clayton, MO (7 miles from Saint Louis, MO)
- 7 days ago
Client Services Coordinator - Marketing CBRE - 3.6 Clayton, MO Job Details Full-time Estimated: $51.2K - $62.7K a year 17 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k)...
Account Manager Req #758 St. Louis, MO, USA Job Description Posted Thursday, August 7, 2025 at 10:00 PM The Account Manager I is responsible for building value-driven strategic relationships with...
Registered Financial Customer Service Professional
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 12 days ago
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 12 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkThe Security Client Services Manager serves as a liaison between the organization and our customers and works to ensure that customer service is of the highest of standards capable of representing...
Sr Business Manager, Client Services (Remote)
- Saint Louis, MO
- 20 days ago
- Saint Louis, MO
- 20 days ago
Summary Senior Business Manager At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Business Manager to be responsible for the overall management of a single...
Remote WorkDemographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Customer Service Manager Online Courses and Training Opportunities
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Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Saint Louis, MO
Highest Education Level
Customer Service Managers in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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