Customer Service Manager Jobs in Creve Coeur, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Richmond Heights, MO (6 miles from Creve Coeur, MO)
- 2 days ago
- Richmond Heights, MO (6 miles from Creve Coeur, MO)
- 2 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement Client...
Enterprise Customer Success Manager, Nursing Health Education (Remote)
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 3 days ago
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 3 days ago
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will...
Remote Work- Ellisville, MO (6 miles from Creve Coeur, MO)
- 3 days ago
- Ellisville, MO (6 miles from Creve Coeur, MO)
- 3 days ago
Customer Service Supervisor Job Category: Store Operations Requisition Number: CUSTO047473 Posting Details Posted: June 26, 2025 Full-Time On-site Locations Showing 1 location Ellisville, MO...
Customer Service Operations Manager
- Bridgeton, MO (7 miles from Creve Coeur, MO)
- 3 days ago
- Bridgeton, MO (7 miles from Creve Coeur, MO)
- 3 days ago
Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Customer Service Operations Manager at our company's headquarters in...
Customer Service Supervisor ( Draft for cloning)
- Ellisville, MO (6 miles from Creve Coeur, MO)
- 5 days ago
- Ellisville, MO (6 miles from Creve Coeur, MO)
- 5 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
- O Fallon, MO (19 miles from Creve Coeur, MO)
- 5 days ago
- O Fallon, MO (19 miles from Creve Coeur, MO)
- 5 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Director, Client Services - Remote in St. Louis, MO
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 6 days ago
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 6 days ago
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start...
Remote WorkAssociate Client Service Manager
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 7 days ago
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 7 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Client Service Manager - Family Office
- Clayton, MO (6 miles from Creve Coeur, MO)
- 9 days ago
- Clayton, MO (6 miles from Creve Coeur, MO)
- 9 days ago
Company Description MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Experience Manager - Victoria's Secret - West County - Des Peres, MO
- Des Peres, MO (2 miles from Creve Coeur, MO)
- 21 days ago
- Des Peres, MO (2 miles from Creve Coeur, MO)
- 21 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Support Manager - Iowa
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 23 days ago
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 23 days ago
Customer Support Manager - Iowa Motorola Solutions paid holidays, 401(k) United States, Missouri, St. Louis Jun 05, 2025 Company Overview At Motorola Solutions, we believe that everything starts...
- Des Peres, MO (2 miles from Creve Coeur, MO)
- 26 days ago
- Des Peres, MO (2 miles from Creve Coeur, MO)
- 26 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 26 days ago
- Saint Louis, MO (14 miles from Creve Coeur, MO)
- 26 days ago
Job Overview Lead, mentor, and supervise the Transmission and Distribution Project Services Customer Service team as they satisfy, transact, communicate and resolve business solutions with our...
Demographic Data for Creve Coeur, MO
Moving to Creve Coeur, MO? Find some basic demographic data about Creve Coeur, MO below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Creve Coeur, MO
Highest Education Level
Customer Service Managers in Creve Coeur, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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