Customer Service Manager Jobs in Waite Park, MN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Marvin
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 19 hours ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 19 hours ago
Job Overview: Step into a role where youll shape the heart of the customer experience at Marvin. As the Director of Customer Service, youll lead the talented team responsible for supporting our...
In Person- Reconomy
- Sauk Rapids, MN (10 miles from Waite Park, MN)
- 5 days ago
- Sauk Rapids, MN (10 miles from Waite Park, MN)
- 5 days ago
Manager, Customer Care Application Deadline: 1 June 2026 Department: Customer Experience Employment Type: Permanent - Full Time Location: Sauk Rapids Reporting To: Samantha McMahon Compensation:...
In Person- Reconomy
- Sauk Rapids, MN (10 miles from Waite Park, MN)
- 13 days ago
- Sauk Rapids, MN (10 miles from Waite Park, MN)
- 13 days ago
Manager, Customer Care Brand Reconomy Sauk Rapids, MN Reconomy May 15, 2026 At Vermilion, powered by Reconomy, our vision is a waste-free world where resources are conserved, and economic growth...
In PersonDo you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with...
In Person- Reliable Medical
- Waite Park, MN
- 16 days ago
- Waite Park, MN
- 16 days ago
Customer Care Coordinator The Customer Care Coordinator provides exemplary customer service and support, working closely with customers, referral sources, and internal teams to ensure timely and...
In PersonAbout the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
In Person Full TimeWork from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Collections
- Capital One
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 25 days ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 25 days ago
Fluent in Spanish and English Preferred Qualifications: At least 4 years of customer service or call center experience At least 1 year experience working in the financial industry At least 1 year of...
RemoteClient Service Manager Trainee - Achieve July 2026
- Arthur J Gallagher & Co.
- Saint Augusta, MN (13 miles from Waite Park, MN)
- 45+ days ago
- Saint Augusta, MN (13 miles from Waite Park, MN)
- 45+ days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
HybridDemographic Data for Waite Park, MN
Moving to Waite Park, MN? Find some basic demographic data about Waite Park, MN below.
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Salary for Customer Service Manager Jobs in Waite Park, MN
Highest Education Level
Customer Service Managers in Waite Park, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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