Customer Service Manager Jobs in Albertville, MN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Supervisor - Electrical
- Maple Grove, MN (13 miles from Albertville, MN)
- 2 days ago
- Maple Grove, MN (13 miles from Albertville, MN)
- 2 days ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive...
- Maple Grove, MN (12 miles from Albertville, MN)
- 5 days ago
- Maple Grove, MN (12 miles from Albertville, MN)
- 5 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Coordinator - Customer Service -Optical
- Brooklyn Park, MN (16 miles from Albertville, MN)
- 7 days ago
- Brooklyn Park, MN (16 miles from Albertville, MN)
- 7 days ago
Requisition I D : 896921 Store #: WM0085 Optical Order Entry BPARK Position : Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent...
- Maple Grove, MN (12 miles from Albertville, MN)
- 11 days ago
- Maple Grove, MN (12 miles from Albertville, MN)
- 11 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Store - Otsego, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Professional (Monticello)
- Monticello, MN (7 miles from Albertville, MN)
- 30+ days ago
- Monticello, MN (7 miles from Albertville, MN)
- 30+ days ago
Customer Service Professional $ 19.47/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge...
- Plymouth, MN (20 miles from Albertville, MN)
- 30+ days ago
- Plymouth, MN (20 miles from Albertville, MN)
- 30+ days ago
As a ProMed employee, you will contribute to the manufacture of products that have a significant impact on people's lives. Through honesty, integrity, and collaboration, we strive to be the very...
- Dayton, MN (9 miles from Albertville, MN)
- 30+ days ago
- Dayton, MN (9 miles from Albertville, MN)
- 30+ days ago
What You Will Bring to Graco Bachelor's degree 5+ years of proven Customer Service management experience. Proven supervisory/managerial experience....
Retail Manager - Customer Experience Manager Full Time
- Maple Grove, MN (12 miles from Albertville, MN)
- 30+ days ago
- Maple Grove, MN (12 miles from Albertville, MN)
- 30+ days ago
Store - MSP-MAPLE GROVE, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Hopkins, MN (23 miles from Albertville, MN)
- 30+ days ago
- Hopkins, MN (23 miles from Albertville, MN)
- 30+ days ago
Business Unit Overview Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting...
- Minnetonka, MN (23 miles from Albertville, MN)
- 60+ days ago
- Minnetonka, MN (23 miles from Albertville, MN)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR...
Client Service Coordinator - 000465
- Plymouth, MN (20 miles from Albertville, MN)
- 90+ days ago
- Plymouth, MN (20 miles from Albertville, MN)
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Customer Experience manager PT- Evenings & Weekends
- Maple Grove, MN (12 miles from Albertville, MN)
- 90+ days ago
- Maple Grove, MN (12 miles from Albertville, MN)
- 90+ days ago
Store - MSP-MAPLE GROVE, MNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Albertville, MN
Moving to Albertville, MN? Find some basic demographic data about Albertville, MN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Albertville, MN
Highest Education Level
Customer Service Managers in Albertville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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