Customer Service Manager Jobs in North Attleboro, MA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Experience Manager - Victoria's Secret - South Shore - Braintree, MA
- Braintree, MA (23 miles from North Attleboro, MA)
- moments ago
- Braintree, MA (23 miles from North Attleboro, MA)
- moments ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital - Johnston Job Description Client Service Coordinator needed for Banfield Pet Hospital in Johnston, RI!...
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
US Seasonal Tax-Financial Services Organization-Private Client Services- Manager
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
- Providence, RI (10 miles from North Attleboro, MA)
- 2 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkCustomer Service Manager $65,000 + Commission
- Canton, MA (18 miles from North Attleboro, MA)
- 3 days ago
- Canton, MA (18 miles from North Attleboro, MA)
- 3 days ago
un Customer Service Manager - $65,000 + Commission (Canton) CJ Environmental, Inc. image 1 of 1 15 Dan Road compensation: $65,000 annually + commissions + benefits employment type: experience level:...
Customer Care Coordinator - Delivery Scheduling I
- Taunton, MA (11 miles from North Attleboro, MA)
- 4 days ago
- Taunton, MA (11 miles from North Attleboro, MA)
- 4 days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
- Taunton, MA (11 miles from North Attleboro, MA)
- 4 days ago
- Taunton, MA (11 miles from North Attleboro, MA)
- 4 days ago
Join the Leader in Complex Rehabilitation Technology - Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation's leading provider of Complex Rehabilitation...
- Coventry, RI (24 miles from North Attleboro, MA)
- 6 days ago
- Coventry, RI (24 miles from North Attleboro, MA)
- 6 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Junior Customer Care Coordinator
- Woonsocket, RI (9 miles from North Attleboro, MA)
- 7 days ago
- Woonsocket, RI (9 miles from North Attleboro, MA)
- 7 days ago
Junior Customer Care Coordinator Aleron United States, Rhode Island, Woonsocket Jun 20, 2025 Description Are you Junior Customer Care Coordinator who is looking to join one of the top companies in...
Customer Service Lead - Part-Time
- Natick, MA (22 miles from North Attleboro, MA)
- 7 days ago
- Natick, MA (22 miles from North Attleboro, MA)
- 7 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Needham, MA (21 miles from North Attleboro, MA)
- 8 days ago
- Needham, MA (21 miles from North Attleboro, MA)
- 8 days ago
Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer service...
Sr Customer Experience Manager
- Providence, RI (10 miles from North Attleboro, MA)
- 10 days ago
- Providence, RI (10 miles from North Attleboro, MA)
- 10 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Warwick, RI (19 miles from North Attleboro, MA)
- 10 days ago
- Warwick, RI (19 miles from North Attleboro, MA)
- 10 days ago
Position Summary: The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment...
Director/Senior, Client Service Manager - Non Qualified Deferred Compensation
- Smithfield, RI (11 miles from North Attleboro, MA)
- 11 days ago
- Smithfield, RI (11 miles from North Attleboro, MA)
- 11 days ago
Salary Not Available Position range in Rhode Island $74k - $170k Per Year Director/Senior, Client Service Manager - Non Qualified Deferred Compensation Fidelity Investments Occupation: Chief...
- Providence, RI (10 miles from North Attleboro, MA)
- 12 days ago
- Providence, RI (10 miles from North Attleboro, MA)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Demographic Data for North Attleboro, MA
Moving to North Attleboro, MA? Find some basic demographic data about North Attleboro, MA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in North Attleboro, MA
Highest Education Level
Customer Service Managers in North Attleboro, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »