Customer Service Manager Jobs in Beverly, MA
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Director, Client Service - Account Management Director, Scientific Communications Agency
- Lowell, MA (23 miles from Beverly, MA)
- 1 day ago
- Everett, MA (14 miles from Beverly, MA)
- 1 day ago
Client Success Manager, Life Sciences Da
- Boston, MA (17 miles from Beverly, MA)
- 1 day ago
Non-Qualified Client Service Manager
- Boston, MA (17 miles from Beverly, MA)
- 1 day ago
- Boston, MA (17 miles from Beverly, MA)
- 2 days ago
Director, Client Service Account Management, Brand Communications Agency
- Lowell, MA (23 miles from Beverly, MA)
- 1 day ago
Director, Client Service Account Management, Brand Communications Agency
- Cambridge, MA (19 miles from Beverly, MA)
- 1 day ago
Client Service Coordinator in Cambridge, MA
- Cambridge, MA (19 miles from Beverly, MA)
- 23 hours ago
Client Service Coordinator - 005334 in Salem, NH
- Salem, NH (24 miles from Beverly, MA)
- 23 hours ago
Director, Client Service - Account Management Director, Scientific Communications Agency
- Cambridge, MA (19 miles from Beverly, MA)
- 1 day ago
- Topsfield, MA (6 miles from Beverly, MA)
- 1 day ago
Director, Client Service Account Management, Brand Communications Agency
- Boston, MA (17 miles from Beverly, MA)
- 1 day ago
- Boston, MA (17 miles from Beverly, MA)
- 7 hours ago
55ip - Client Services Manager - VP
- Boston, MA (17 miles from Beverly, MA)
- 2 days ago
- Boston, MA (17 miles from Beverly, MA)
- 2 days ago
Demographic Data for Beverly, MA
Moving to Beverly, MA? Find some basic demographic data about Beverly, MA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Beverly, MA
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Disability Claims
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Public Speaking
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.