Customer Service Manager Jobs in York, ME
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
FT Customer Service Manager Trainee (H)
- Hampton, NH (18 miles from York, ME)
- 5 days ago
- Hampton, NH (18 miles from York, ME)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439866 Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Management (2741242) Hannaford Supermarkets started out as a...
FT Assistant Manager Customer Service
- Rochester, NH (16 miles from York, ME)
- 7 days ago
- Rochester, NH (16 miles from York, ME)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439472 Address: USA-NH-Rochester-290 North Main Street Store Code: Store 08315 Front End (5151705) Hannaford Supermarkets started out...
PT Customer Experience Manager
- Biddeford, ME (24 miles from York, ME)
- 9 days ago
- Biddeford, ME (24 miles from York, ME)
- 9 days ago
Store - BIDDEFORD, ME Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager - FT
- Biddeford, ME (24 miles from York, ME)
- 10 days ago
- Biddeford, ME (24 miles from York, ME)
- 10 days ago
Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Seabrook, NH (21 miles from York, ME)
- 14 days ago
- Seabrook, NH (21 miles from York, ME)
- 14 days ago
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
Category/Area of Expertise: Retail Operations Job Requisition: 437140 Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Management (2741219) Hannaford Supermarkets started out as a...
Customer Service Coordinator in Kennebunk
- Kennebunk, ME (16 miles from York, ME)
- 25 days ago
- Kennebunk, ME (16 miles from York, ME)
- 25 days ago
Customer Service Coordinator** Pay Rate: $18 per hour Schedule: Full-Time, Days Assignment Length: Temp-to-Hire We are seeking a **Customer Service Coordinator** with strong communication,...
Customer Service Coordinator in Kennebunk
- Kennebunk, ME (16 miles from York, ME)
- 27 days ago
- Kennebunk, ME (16 miles from York, ME)
- 27 days ago
Customer Service Coordinator Pay Rate: $18 per hour Schedule: Full-Time, Days Assignment Length: Temp-to-Hire We are seeking a Customer Service Coordinator with strong communication,...
- Rochester, NH (16 miles from York, ME)
- 28 days ago
- Rochester, NH (16 miles from York, ME)
- 28 days ago
CUSTOMER SERVICE MANAGER JOB SUMMARY We are seeking an experienced Customer Service Manager to lead and oversee our Customer Service function, ensuring operational excellence and customer satisfaction...
Retail Full-Time Customer Experience Manager
- Epping, NH (21 miles from York, ME)
- 29 days ago
- Epping, NH (21 miles from York, ME)
- 29 days ago
Store - EPPING, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Services Coordinator II
- Portsmouth, NH (9 miles from York, ME)
- 30+ days ago
- Portsmouth, NH (9 miles from York, ME)
- 30+ days ago
FUNCTION: Working under the direction and guidelines established by the Mortgage Origination Processing Manager, provides superior customer service by responding to mortgage inbound and outbound...
Customer Service Manager Trainee (H) - 8435
- Exeter, NH (21 miles from York, ME)
- 60+ days ago
- Exeter, NH (21 miles from York, ME)
- 60+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 426445 Address: USA-NH-Exeter-141 Portsmouth Ave Store Code: Store 08435 MANAGEMENT (2741243) Hannaford Supermarkets started out as a...
Part Time Customer Experience Manager
- Seabrook, NH (21 miles from York, ME)
- 90+ days ago
- Seabrook, NH (21 miles from York, ME)
- 90+ days ago
Store - SEABROOK, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for York, ME
Moving to York, ME? Find some basic demographic data about York, ME below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in York, ME
Highest Education Level
Customer Service Managers in York, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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