Customer Service Manager Jobs in Youngsville, LA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Lafayette, LA (11 miles from Youngsville, LA)
- 11 hours ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 11 hours ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A career at Banfield means...
- Lafayette, LA (11 miles from Youngsville, LA)
- 15 days ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 15 days ago
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major...
Client Services Manager - Reserve at River Place
- Lafayette, LA (11 miles from Youngsville, LA)
- 15 days ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 15 days ago
Assistant Community Manager w/quick growth potential Your Role as a Assistant Community Manager: Your practical and compassionate nature is critical to effectively balance between leasing...
Airport Customer Service Supervisor - LFT
- Lafayette, LA (11 miles from Youngsville, LA)
- 23 days ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 23 days ago
General information Job Title Airport Customer Service Supervisor - LFT Date Tuesday, April 29, 2025 State Louisiana City Lafayatte Base Pay Rate: $ 16.00 Full/Part Time Full Time Exempt or...
Retail Customer Service Supervisor
- Lafayette, LA (11 miles from Youngsville, LA)
- 29 days ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 29 days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
Head of Customer Support- Must relocate
- New Iberia, LA (14 miles from Youngsville, LA)
- 30+ days ago
- New Iberia, LA (14 miles from Youngsville, LA)
- 30+ days ago
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local...
Remote Work- New Iberia, LA (14 miles from Youngsville, LA)
- 45+ days ago
- New Iberia, LA (14 miles from Youngsville, LA)
- 45+ days ago
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and were proud of the difference we make to customers, to local communities,...
Remote Work- Lafayette, LA (11 miles from Youngsville, LA)
- 60+ days ago
- Lafayette, LA (11 miles from Youngsville, LA)
- 60+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Demographic Data for Youngsville, LA
Moving to Youngsville, LA? Find some basic demographic data about Youngsville, LA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Youngsville, LA
Highest Education Level
Customer Service Managers in Youngsville, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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