Customer Service Manager Jobs in Nicholasville, KY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Division Customer Experience Manager
- Lexington, KY (10 miles from Nicholasville, KY)
- 5 days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 5 days ago
Qualifications Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred. 7-10 years of experience in customer experience, customer service management, or related leadership...
Job Description Approximate Start Date is 7/14/2025 Training for this location will take place in Louisville and subject to milage reimbursement. Associates in this position will receive a $2.00...
Customer Service Coordinator - Bilingual (Mandarin)
- Lexington, KY (10 miles from Nicholasville, KY)
- 17 days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 17 days ago
Country USA State Kentucky City Lexington Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter...
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
Join the Leader in Complex Rehabilitation Technology - Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation's leading provider of Complex Rehabilitation...
Client Service Coordinator - 001545
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 45+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Client Service Coordinator - 004001
- Lexington, KY (10 miles from Nicholasville, KY)
- 90+ days ago
- Lexington, KY (10 miles from Nicholasville, KY)
- 90+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Demographic Data for Nicholasville, KY
Moving to Nicholasville, KY? Find some basic demographic data about Nicholasville, KY below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Nicholasville, KY
Highest Education Level
Customer Service Managers in Nicholasville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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