Customer Service Manager Jobs in Middletown, KY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Louisville, KY (12 miles from Middletown, KY)
- 2 hours ago
- Louisville, KY (12 miles from Middletown, KY)
- 2 hours ago
Build a Career That Builds Your Future with PulteGroup! Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a...
Director of Client Service Operations
- Louisville, KY (12 miles from Middletown, KY)
- 4 hours ago
- Louisville, KY (12 miles from Middletown, KY)
- 4 hours ago
Spherion is searching for a Director of Client Service Operations for our client in Louisville, KY! The Director of Client Service Operations will lead customer-facing loan operations, ensure...
- Louisville, KY (12 miles from Middletown, KY)
- 3 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Customer Service Operations Manager (Night Shift)
- Louisville, KY (12 miles from Middletown, KY)
- 4 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 4 days ago
Our Opportunity: Chewy is looking for a highly motivated, goal-oriented and engaged Operations Manager to join our Pharmacy Healthcare Customer Service Operations team! This position will report...
- Clarksville, IN (13 miles from Middletown, KY)
- 8 days ago
- Clarksville, IN (13 miles from Middletown, KY)
- 8 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Fire/Life Safety Client Service Manager
- Shepherdsville, KY (21 miles from Middletown, KY)
- 8 days ago
- Shepherdsville, KY (21 miles from Middletown, KY)
- 8 days ago
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work,...
Customer Service Manager II Customer Service Manager II
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
Customer Service Manager II ADP 4.4 ( ) Multiple Locations Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say women...
401(k) Client Services Manager 401(k) Client Services Manager
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
401(k) Client Services Manager ADP 4.4 ( ) Louisville, KY Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say...
Client Service Manager I Client Service Manager I
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 12 days ago
Client Service Manager I ADP 4.4 ( ) Louisville, KY Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say women are...
- Louisville, KY (12 miles from Middletown, KY)
- 17 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 17 days ago
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our...
Operations/Customer Service Coordinator
- Louisville, KY (12 miles from Middletown, KY)
- 19 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 19 days ago
“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for...
Area Customer Service Coordinator
- Louisville, KY (12 miles from Middletown, KY)
- 20 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 20 days ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
Export Customer Service Coordinator
- Louisville, KY (12 miles from Middletown, KY)
- 23 days ago
- Louisville, KY (12 miles from Middletown, KY)
- 23 days ago
Are you a customer service professional with a knack for international trade? A client of ours located in Louisville, Kentucky is seeking a dedicated Export Customer Service Coordinator to join...
Customer Service Administrator 1
- Shepherdsville, KY (21 miles from Middletown, KY)
- 30+ days ago
- Shepherdsville, KY (21 miles from Middletown, KY)
- 30+ days ago
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
- Louisville, KY (12 miles from Middletown, KY)
- 45+ days ago
- Louisville, KY (12 miles from Middletown, KY)
- 45+ days ago
ADP is hiring a Client Service Manager II. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
Demographic Data for Middletown, KY
Moving to Middletown, KY? Find some basic demographic data about Middletown, KY below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Middletown, KY
Highest Education Level
Customer Service Managers in Middletown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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