Customer Service Manager Jobs in Bloomingdale, IL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Multi Site Customer Service Coordinator
- Ricoh
- Downers Grove, IL (10 miles from Bloomingdale, IL)
- 9 hours ago
- Downers Grove, IL (10 miles from Bloomingdale, IL)
- 9 hours ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
In Person- FIELDS LEXUS AND COLLISION CENTER GLENVIEW
- Glenview, IL (16 miles from Bloomingdale, IL)
- 19 hours ago
- Glenview, IL (16 miles from Bloomingdale, IL)
- 19 hours ago
Fields Lexus in Glenview is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the...
In Person- Marvin
- Chicago, IL (22 miles from Bloomingdale, IL)
- 19 hours ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 19 hours ago
Job Overview: Step into a role where youll shape the heart of the customer experience at Marvin. As the Director of Customer Service, youll lead the talented team responsible for supporting our...
In PersonClient Service Manager Trainee - Achieve July 2026
- Arthur J Gallagher & Co.
- Chicago, IL (22 miles from Bloomingdale, IL)
- 22 hours ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 22 hours ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
Hybrid- American Railcar Industries, Inc.
- Chicago, IL (22 miles from Bloomingdale, IL)
- 23 hours ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 23 hours ago
Job Summary AITX is seeking a highly motivated and customer-focused Customer Service Manager to lead and enhance the performance of our customer service team....
In PersonClient Service Manager - Non-Profit Small Commercial
- Gallagher
- Rolling Meadows, IL (9 miles from Bloomingdale, IL)
- 1 day ago
- Rolling Meadows, IL (9 miles from Bloomingdale, IL)
- 1 day ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In Person- Arlington Heights, IL (12 miles from Bloomingdale, IL)
- 1 day ago
- Arlington Heights, IL (12 miles from Bloomingdale, IL)
- 1 day ago
CUSTOMER SERVICE TEAM LEAD The Customer Service Team Lead is responsible for overseeing the daily operations of the customer service department while ensuring exceptional customer experiences when...
In Person- Applied Systems
- Chicago, IL (22 miles from Bloomingdale, IL)
- 1 day ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 1 day ago
Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. Thats why at Applied, were building a team that shows up every day ready to learn, willing to try new...
Remote- Greif
- Carol Stream, IL (3 miles from Bloomingdale, IL)
- 2 days ago
- Carol Stream, IL (3 miles from Bloomingdale, IL)
- 2 days ago
Job Requisition #: 034388 Customer Service Manager (Open) Job Description: The Customer Service Manager is responsible for leading the day-to-day operations of the Customer Service function within a...
In PersonSenior Account Manager, Client Services
- Arthur J Gallagher & Co.
- Rolling Meadows, IL (9 miles from Bloomingdale, IL)
- 2 days ago
- Rolling Meadows, IL (9 miles from Bloomingdale, IL)
- 2 days ago
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where...
In PersonDirector, Client Services (Dry Grocery/Foods)
- Daymon
- Chicago, IL (22 miles from Bloomingdale, IL)
- 2 days ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 2 days ago
Summary At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director, Client Services (Dry Grocery/Foods)to be responsible for the development and execution of...
In Person- HCSC
- Chicago, IL (22 miles from Bloomingdale, IL)
- 3 days ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 3 days ago
at HCSC in Chicago, Illinois, United States Job Description At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with...
In PersonBilingual Customer Care Coordinator
- TEKsystems
- Elgin, IL (8 miles from Bloomingdale, IL)
- 3 days ago
- Elgin, IL (8 miles from Bloomingdale, IL)
- 3 days ago
Customer Care Coordinator (Onsite | Elgin, IL) If you enjoy being the face of an organization, creating standout customer experiences, and keeping things running smoothly behind the scenes, this...
In PersonManager Client Services Ops- Growth
- Paylocity
- Schaumburg, IL (5 miles from Bloomingdale, IL)
- 3 days ago
- Schaumburg, IL (5 miles from Bloomingdale, IL)
- 3 days ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Remote HybridWork From Home - Customer Service Coordinator - High Value Specialty Servicing
- Capital One
- Chicago, IL (22 miles from Bloomingdale, IL)
- 3 days ago
- Chicago, IL (22 miles from Bloomingdale, IL)
- 3 days ago
center experience At least 1 year of Google Suite or Microsoft Office experience Preferred Qualifications: At least 3 years of customer service or call center experience At least 6 months of experience...
RemoteDemographic Data for Bloomingdale, IL
Moving to Bloomingdale, IL? Find some basic demographic data about Bloomingdale, IL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Bloomingdale, IL
Highest Education Level
Customer Service Managers in Bloomingdale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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