Customer Service Manager Jobs in Nampa, ID
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Director of Client Services-Northeast
- Boise, ID (20 miles from Nampa, ID)
- 2 days ago
- Boise, ID (20 miles from Nampa, ID)
- 2 days ago
Director of Client Services-Northeast at R1 RCM in Boise, Idaho, United States Job Description R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which...
Full-Time Customer Service Supervisor/Zone Manager
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
Please note: this is an entry level supervisory position. Position Description Summary: Zone Managers at Paradies Lagardere are responsible for the daily execution of the companies Mission...
- Meridian, ID (10 miles from Nampa, ID)
- 5 days ago
- Meridian, ID (10 miles from Nampa, ID)
- 5 days ago
About Hubble Homes: Founded in 1997, Hubble Homes has been proudly building homes of exceptional quality, craftsmanship and value for over 25 years. From its first humble beginnings, Hubble Homes...
- Boise, ID (20 miles from Nampa, ID)
- 5 days ago
- Boise, ID (20 miles from Nampa, ID)
- 5 days ago
at Intermountain Health in Boise, Idaho, United States Job Description Job Description: The Director is responsible for leading and overseeing the Customer Service division within the Revenue...
Remote Work- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
- Boise, ID (20 miles from Nampa, ID)
- 6 days ago
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company...
Store - NAMPA, IDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
Supervisor, Customer Service Management
- Boise, ID (20 miles from Nampa, ID)
- 8 days ago
- Boise, ID (20 miles from Nampa, ID)
- 8 days ago
.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote Work- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
Customer Success Manager at Precisely US Jobs United States Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique...
Remote Work- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
at Celestica in Boise, Idaho, United States Job Description Req ID: 126128 Remote Position: Yes Region: Americas Country: USA Summary This is an exciting opportunity in Celesticas Hardware...
Sr Lead Customer Experience Manager
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Boise, ID (20 miles from Nampa, ID)
- 30+ days ago
- Boise, ID (20 miles from Nampa, ID)
- 30+ days ago
at Datavant in Boise, Idaho, United States Job Description Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is...
Technical Account Manager - OpenShift Container Platform
- Boise, ID (20 miles from Nampa, ID)
- 30+ days ago
- Boise, ID (20 miles from Nampa, ID)
- 30+ days ago
Red Hat Technical Account Manager - OpenShift Container Platform in Boise , Idaho About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as...
Remote WorkFull Time Customer Experience Manager
- Boise, ID (20 miles from Nampa, ID)
- 60+ days ago
- Boise, ID (20 miles from Nampa, ID)
- 60+ days ago
Store - BOISE, IDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
- Meridian, ID (10 miles from Nampa, ID)
- 90+ days ago
- Meridian, ID (10 miles from Nampa, ID)
- 90+ days ago
... E Commercial St, Meridian, Idaho 83642 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus...
Demographic Data for Nampa, ID
Moving to Nampa, ID? Find some basic demographic data about Nampa, ID below.
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Nampa, ID
Highest Education Level
Customer Service Managers in Nampa, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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